Reviews (165)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance store functionality and aesthetics with features like shoppable galleries and various layouts, including masonry. It supports multiple content types such as images and videos. Despite a complex interface, it's user-friendly with a straightforward setup. Customer support is highlighted for its responsiveness and effectiveness, helping merchants customize the app to fit their brand needs.

January 15, 2025

super service client qui répond à toutes mes questions instantanément, idéal pour les artistes qui veulent créer un portfolio sur leur site

rachelwetk
France
6 months using the app
February 14, 2025

Support is always there to assist with anything that might arise, top notch software, and team!

Pet Market NYC
United States
16 days using the app
March 7, 2025

Rony was the best! Quick to respond and so helpful with my questions.

Timber & Tulip
United States
2 days using the app
August 30, 2024

This is an excellent grid with tons of features. I only needed one grid display on my store right now so it's an excellent value also. I had one issue with dynamic collections, but they had it fixed before I could grant them access to my store. Great support with a great product. Thanks

WatermarkWaves
United States
7 days using the app
August 20, 2024

We've just set up Essential Grid Gallery on our Shopify store using the free version. The intention is to scale up as more gallery images are available. We had a small glitch with the gallery on mobile. We reached out to support and they fixed it immediately. Aside from the initial issue it only took 30 mins to install and set up. Really impressed with both the ease of getting started and with customer support. Highly recommend.

Wild Lilli
New Zealand
7 days using the app
October 10, 2024

Very good app for creating a nice gallery or portfolio. It's handy, with only a few limitations in the free version. While other apps limit you to 10 or 12 pictures, this one lets you use 20, which is great! It takes some time to figure out where to set things up, and the UX could be a bit more intuitive and less scattered. But it gets easier after a while. There are some minor bugs, restrictions, and odd behaviors, but nothing major—unless you're a perfectionist like me.
The support is kind and responds quickly. I recommend it!

KinkyFrog.cz
Czechia
About 17 hours using the app
December 26, 2024

Amazing app !
Interface is hard to understand for my old soul, but the support is amazing and super responsive and results are great and very stylish!

SPECIAL EDITION ART™
Israel
11 months using the app
Edited May 21, 2025

Great support! user friendly app

Rony helped me real quick with my issue adjusting the desktop and mobile version for the grid.

Esamy
Bulgaria
5 months using the app
September 24, 2024

The setup was incredibly fast, and I had my beautiful Grid gallery in no time. I ran into a small issue, but the chat support responded within a second and resolved everything immediately. Super impressed with the speed and quality of the service – highly recommend!

My Store
United Kingdom
4 days using the app
May 21, 2025

Amazing customer support, and great features. Highly recommended

Stan Ray
United Kingdom
About 1 hour using the app