Reviews (168)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance store functionality and aesthetics with features like shoppable galleries and various layouts, including masonry. It supports multiple content types such as images and videos. Despite a complex interface, it's user-friendly with a straightforward setup. Customer support is highlighted for its responsiveness and effectiveness, helping merchants customize the app to fit their brand needs.

June 19, 2025

This app is great, the variety of plans allow for easy integration depending on what you need. I got a little stuck in set up and their support staff was extremely helpful, quick to reply, and get my gallery looking exactly how I wanted it.

Shilton Reels
United States
About 1 month using the app
April 15, 2025

I can't say enough about the gallery - and even more so the support! Every single question I've asked in their chat - regardless of the time of day/night - or because I really can be lazy and not read the documentation - is answered immediately and ALWAYS resolved. I wish these guys/gals made more apps - they're fantastic! They will help you with anything you ask. :-)

Chillzone
United States
11 days using the app
June 19, 2025

The customer service is amazing. Then installation is easy. The functions are so friendly to the online retailer website. It is easy to put whether images or videos gallery on the pages I want. This app just helped me a lot to develop my business.

CLEADEEP
Hong Kong SAR
About 4 hours using the app
February 24, 2025

I searched through many apps to find a good masonry layout and finally found Essential Grid. I got it setup but needed some customization and their support team was quick to help and helped me design the exact skin that I needed for my site. The app navigation could be a little more user friendly, but its got a lot of customization that other apps don't seem to have.

Michael David Mayo
United States
3 days using the app
May 27, 2025

Rony was quick to respond and very helpful even during off hours.

MYFIRESIDE
United States
4 days using the app
February 17, 2025

We installed this app to use the shoppable gallery feature. While the service can seem a bit complex at first, the customer support is excellent. SDS helped us resolve an issue with the shoppable gallery content within minutes. We’re still exploring the features, but it looks like this app has a lot to offer, especially for those willing to dive in.

CARIN
South Korea
5 days using the app
April 16, 2025

The user interface seems unnecessarily complicated, but the app does what it needs to do and allows you to be very detailed. I had a few questions and issues, but customer service was very quick to help and fixed my issue in minutes.

XXXTentacion.com
United States
26 minutes using the app
April 9, 2025

Amazing service. Just started using the app and the team is very helpful. Love the look of the gallery on my website! :)

Collection 4ever Ranch Inc.
Canada
5 days using the app
May 21, 2025

Awesome app and worked exactly as needed the tech support is amazing.

BuiltByBasil
United Kingdom
6 months using the app
March 11, 2025

Brilliant app for displaying sleek and elegant collection imagery without taking up too much visual space on your pages. Very responsive and helpful devs too. Wish I found this sooner!

Wongs Jewellers
United Kingdom
About 19 hours using the app