Etsy Integration ‑ DPL

I just wanted my Etsy listings to match my Shopify listings and sync my Etsy orders with Shopify. Here's what happened:

- Start the setup, realize before it's too late that it's about to upload duplicate products. Reach out to customer service for help.
- They say I can just sync the products between platforms but first I have to spend several hours manually matching the SKUs and variant names for each individual product to ensure they were exact or the app wouldn't function.
- I was told to report back after and customer service would sync the products on their end. The user is unable to do this on their own.
- I did all this, reported back, they did the sync and...nothing happened. No one could tell me why the app wasn't working (but they did say that I could just delete every listing on Etsy and then use the upload function but then I would lose all my reviews) and they promised they would escalate my case.
- I said fine and in the meantime I tried to get the orders synced but the Fetch Order function was broken and no one knew why that didn't work either.

Save your time, money and energy and go with literally anything else y'all.

May work, may not work. I believe this app would work if you are setting up a new store and everything is fresh. but i have been with support for almost an hour and they keep telling me to have everything matching for the products to link. (which they do match, with screenshots provided to them) and they still think the products must not match. So unfortunately I have given up here.

Used for many years when were on Etsy. It was very helpful, customer support was quick to answer any questions or issues we had. Would highly recommend if you are looking to integrate between the 2 platforms. We were a high volume seller, with over 50k sales, but did finally decide to leave Etsy after 16 years.

Works well and quickly. Only needed support once and had an answer within five minutes.

There are issues with the Etsy API that are out of the control of the developers but they provided workarounds and advice.

The app is very easy to use and works well. There are a few small things that are still missing, such as the status automatically changing when orders are cancelled. Though they are only small things, the support team is really helpful and will guide you through alternatives with great detail. Hem from the support team was very helpful with this! Thank you team! :)

Very helpful in explaining how the system works, and guided me while doing so. This chat and video call is much more helpfull that just the chat. It's nice hearing a human voice and not just a chatbot! Thanks a lot Hem T grts. Maxine

Shreya gave me all the solutions. she is very smart and she is very patient with all of my questions. thank you for your time.

I Had an issue with my account and wrote to customer service. After that, I got distracted and was emailed about my issue. When I log back it, customer service was still live. Hem did an amazing job helping me with my issue. Actually his help exceeded my expectations. Great customer service.
Will definitely use the app in my other stores.
Thank you

I had an issue with exporting my products to Etsy. I kep having error because of the Weight and dimensions of the products. Shreya helps with the situation. She was so patient and even jump a call with me to walk me through how to fix. We tested together with 2 products and it works know.
I truly appreciate the time and effort to solve my issues. great customer service.
Will totally recommend the app. I have already install it in 2 of my stores.
Thank you Shreya.

Great app, easy and convenient to use. Customer service is definitely helpful!