EU Withdrawal Form

EU Withdrawal Form

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)

Featured images gallery

EU-compliant right of withdrawal, dashboard with withdrawals
  • Dashboard: All cancellation requests, filters and table
  • Cancellation details with timeline: from cancellation to refund
  • Storefront | Cancellation form in the storefront – Theme block
  • EU-compliant right of withdrawal, dashboard with withdrawals
  • Dashboard: All cancellation requests, filters and table
  • Cancellation details with timeline: from cancellation to refund
  • Storefront | Cancellation form in the storefront – Theme block
  • Settings | Settings: Deadline, Emails, B2B and Returns
  • Product exclusions: Items excluded from the right of withdrawal
  • Create cancellation notices: Manually record cancellations

Right of Withdrawal (EU) – Forms, Cancellations & Returns

EU-compliant withdrawal form for Shopify according to the EU Consumer Rights Directive (2011/83). Customers submit withdrawals in the storefront; form available as a Theme Block. 14-day period automatically starts from the last shipment. Unshipped items are cancelled, shipped items receive return requests. Dashboard with order detail page, email notifications. Product exclusions (hygiene, personalized), email verification, multilingual, customizable design.

EU-compliant withdrawal form for Shopify according to the EU Consumer Rights Directive (2011/83). Customers submit withdrawals in the storefront; form available as a Theme Block. 14-day period automatically starts from the last shipment. Unshipped items are cancelled, shipped items receive return requests. Dashboard with order detail page, email notifications. Product exclusions (hygiene, personalized), email verification, multilingual, customizable design. more
  • EU-compliant withdrawal form in the storefront (Theme Block)
  • Automatic 14-day deadline, cancellations & return requests
  • Admin dashboard with withdrawal requests on the order detail page
  • Email notifications to merchants and customers
  • Product withdrawal exclusions & email verification (optional)

Languages

English, German, Danish, Swedish, Bulgarian, Czech, Greek, Spanish, Estonian, Finnish, Irish, Polish, Slovenian, Slovak, Dutch, Italian, Lithuanian, Hungarian, French, Croatian, Maltese, Portuguese (Portugal), Latvian, and Romanian

Works with

  • Customer accounts
  • Shopify Flow
  • Shopify Admin
  • Admin API
  • Flow
  • Fulfillment
  • Orders
  • Returns
  • Themes

Categories

Customization

Pricing

Free

Free

Features

  • Withdrawal form as theme block
  • Automatic 14-day limit
  • Cancellations & return requests
  • Product exclusions
  • Dashboard & withdrawal details page
  • Email notifications
  • Multilingual (all EU languages)

Pro

$4.99 / month

or $49.99/year and save 17%

Features

  • Everything from the Free Plan
  • CSV export
  • No branding
  • Premium Support
  • Flexible limit: 14, 21 or 30 days
  • Manual creation of withdrawals
  • Order/Customer App Extensions
  • Exclude B2B orders

14-day free trial

Plus

$9.99 / month

or $99.99/year and save 17%

Features

  • Everything from the Pro Plan
  • Shopify Flow Event
  • Automatic order tagging
  • Withdrawal statistics

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

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Support

App support provided by herrlich media GmbH.

Resources

This developer doesn't offer direct support in English.

Developer

herrlich media GmbH

Labesstr. 7, Zeven, 27404, DE

Launched

April 29, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders

  • View customers

    Customer data

  • Edit products

    Products, product listings, collections

  • Edit orders

    Order fulfillments, all order history for the last 60 days, returns, merchant managed fulfillment, third-party fulfillment

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