EU Withdrawal Button & Form

EU Withdrawal Button & Form

Reviews (2,160)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 17, 2026

An easy, effective solution for solving the compliance issues with the EU Withdrawal legislation. The folks that run the app are super knowledgeable and extremely helpful. Well done.

Last Manner
United States
About 1 month using the app
June 25, 2026

I dont quite understand why there are paid tiers on something that is required by the law. In order to even add information like FAQ links etc to the withdrawal form, I have to pay extra money which doesnt make sense.
It was pretty hard to integrate as well. Finally was able to figure it out

Flying Raijin Expo
United States
30 minutes using the app
401layers UG (haftungsbeschraenkt) replied July 7, 2026

Hello,

Thank you for taking the time to share your feedback. We completely understand your perspective—legal compliance should be accessible, which is exactly why our free version fully covers all legal requirements for a standard withdrawal form.
Regarding your concern about adding FAQ links, there seems to be a slight misunderstanding: adding FAQ links is not a paid feature of our app. In fact, this is entirely unrelated to our pricing plans. You can easily and completely freely add any additional text or links (like your FAQ) directly to the page containing the form by using your Shopify Theme Editor.

We are sorry to hear that the initial integration felt difficult, but we are glad you were able to get it up and running! If you ever run into any hurdles in the future or need assistance optimizing your page setup, please contact us —we are always happy to help.

Best regards,
EU withdrawal team

June 25, 2026

Super happy with this app. We are a small business on a budget working on growth (hoping to grow) and to read, they offer a free version even tho they have costs and developers working on their side that related so much with small business struggle. As soon as we earn enough we will for sure switch to the paid plan. Implementation also really easy and great, self explaining. Would recommend 10/10. Thank you so much.

PuriPet Petfood
Germany
About 24 hours using the app
June 22, 2026

Really easy to use and setup - however as a none-german speaking user, some stuff can be a little hard to figure out, as a lot is in german.

Mia Lyngbye Gallery
Denmark
2 days using the app
June 20, 2026

I'm really pleased with the app. It works well, is easy to set up and solves the immediate issue of a legally required withdrawal button. The free plan is extremely basic, but at the end of the day, it does what it needs to do.

DollieBabies
United Kingdom
2 days using the app
June 19, 2026

Very useful app and exactly what we needed for EU withdrawal and return requests.

The setup was straightforward, the form is easy to customize, and it helps merchants provide a clear withdrawal process for customers while staying compliant with EU regulations.

A great solution for Shopify stores looking for a simple and effective way to handle withdrawal and return requests.

Komis & Komis
Greece
44 minutes using the app
June 18, 2026

erst nach einrichtung paywall

GoalBalance
Germany
3 minutes using the app
401layers UG (haftungsbeschraenkt) replied July 7, 2026

Hallo,

danke für deine Bewertung! Es tut uns leid, wenn hier ein falscher Eindruck entstanden ist.

Unsere Basis-App und die Einrichtung sind komplett kostenlos. Es gibt keine versteckten Kosten. Die Bezahl-Pläne gelten ausschließlich für optionale Zusatzfunktionen, die du nach der Einrichtung hinzufügen kannst. Um genau solche Missverständnisse zu vermeiden, haben wir alle kostenpflichtigen Funktionen in der Nutzeroberfläche eindeutig als Premium gekennzeichnet.

Du kannst die App problemlos dauerhaft in der Gratis-Version nutzen. Melde dich gerne bei unserem Support, dann helfen wir dir schnell dabei, die App einzusetzen.

Beste Grüße,
EU Widerruf Team

June 18, 2026

So far so good. Very easy install and setup and looks like it has everything needed to be compliant with the EU withdrawal button. Will run for a few weeks and see how things go and updated if needed but so far happy.

The Happy Paw Store
United Kingdom
24 minutes using the app
June 18, 2026

Installation was quick and the button appeared on our store immediately — no technical issues at all. Really appreciate that the app was ready before the June 19th deadline, which gave us time to comply without any last-minute stress. Great tool for any Shopify store selling to EU customers.

Corekive
South Korea
12 minutes using the app
June 18, 2026

This application was very easy to install and it took me about 10 mn to do it. It has a free plan that I choosed since actually my site has activity only 4 to 5 days per year, but if I was to have a real activity along the year, I would not hesitate to choose a payment plan since it is really worth it.

Samtendzong.net
Portugal
16 minutes using the app