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Handle EU withdrawal requests with a no-login form. AI triages each and logs it in an audit trail.
EU Withdrawal Copilot gives shoppers a no-login withdrawal form in their EU language and turns each request into a tracked case in Shopify admin. AI redacts personal data, classifies the reason, and summarizes it. Built for stores selling to EU consumers under Directive 2023/2673. Approve or decline, email updates, sync with Shopify Returns, and export a PDF file. An append-only audit trail logs each action. A guided wizard handles setup. The app supports your process and is not legal advice.
- Give shoppers a no-login, two-step withdrawal form in 24 EU languages
- AI redacts personal data, classifies the reason, and summarizes requests
- Review, approve or decline, and send status emails from Shopify admin
- Sync withdrawal cases with Shopify Returns and verify ownership by email
- Keep an append-only audit trail and export a PDF withdrawal file
Languages
English
Works with
- Shopify Flow
Categories
Compliance
Customization
Return options
Pricing
Choose the plan that best fits your business.
free
Free
paid
$5.99 / month
3-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by MCMA.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Products, orders
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Edit products
Products, collections
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Edit orders
All order history for the last 60 days, returns
