EU Withdrawly

EU Withdrawly

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)
Developer
OneFoundry

Manage EU withdrawal & cancellation requests with AI. Stay compliant and refund customers faster.

Under EU consumer law, shoppers can withdraw from an online purchase within 14 days. Handling these cancellation requests by email is slow, error-prone, and hard to document. EU Withdrawly gives customers a storefront form to submit withdrawal requests, then uses AI to classify each reason and redact personal data. Merchants review, approve or reject, and notify customers from the Shopify admin. Every action is recorded in an audit trail, so you stay compliant and resolve cases faster.

Under EU consumer law, shoppers can withdraw from an online purchase within 14 days. Handling these cancellation requests by email is slow, error-prone, and hard to document. EU Withdrawly gives customers a storefront form to submit withdrawal requests, then uses AI to classify each reason and redact personal data. Merchants review, approve or reject, and notify customers from the Shopify admin. Every action is recorded in an audit trail, so you stay compliant and resolve cases faster. more
  • Storefront widget where customers submit withdrawal requests in 6 EU languages
  • AI sorts each request by reason and hides personal data before you review it
  • Review, approve, reject and track every request from your Shopify admin
  • Send automatic status emails to keep customers updated on their request
  • Sync with Shopify Returns and keep a full audit trail for EU compliance

Languages

English, Spanish, German, French, Dutch, and Italian

Works with

  • Shopify Flow

Pricing

Choose the plan that best fits your business.

Free

Free

Paid

$6.99 / month

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

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Support

App support provided by OneFoundry.

Developer

OneFoundry

Ho Chi Minh, VN

Launched

July 27, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Products, orders

  • Edit products

    Products, collections

  • Edit orders

    All order history for the last 60 days, returns

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Easily comply with EU withdrawal requirements 2023/2673

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