GM Event Ticketing

GM Event Ticketing

Reviews (36)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
February 28, 2023

My experience with this app so far has been great. Cost is reasonable compared to other apps I researched and the app is relatively easy to use. Experienced a challenge while setting up recurring dates and Jeff was a great support - got back to me quickly and took the time to answer all of my questions.

I would highly recommend this app to merchants looking to offer a well rounded event ticketing experience.

QUEST XO 🍫 Chocolate
Canada
About 2 months using the app
Guest Manager replied April 13, 2023

I'm glad we figured it out! Always here to help. Thank you for the great review. -Jeff

Edited March 4, 2020

I used this app for presale tickets at our event and it was great. Guests enjoyed the apple wallet integration and simplicity of having a ticket just needing to be scanned. Highly suggest using this app!

FinalBout
United States
About 2 months using the app
June 7, 2021

This app has been amazing so far and the support team has been one of the best I have worked with so far. They even added some extra features for events like ours. I will update this review once we have run the event but so far they have been amazing to work with and the app works great in Shopify. If you are looking for an event app this is the one to use!

Frontline Gaming
United States
About 1 month using the app
January 11, 2024

Tickets lassen sich nicht herunterladen. Support reagiert nur mit Standard-Antworten.

Stephan Heinrich
Germany
About 2 years using the app
Guest Manager replied July 30, 2024

Your review in English: Tickets cannot be downloaded. Support only responds with standard answers.

Stephan, I needed some basic information to help diagnose your problem. An order number, an error message (if any), a screenshot, anything really so I can help you. "it doesn't work" does not allow me to help you. You probably forgot to set up a PDF design template for the tickets. Something simple like that.

Breaks my heart to see something that could have been so easily resolved end up in a 1 star review.

On the other hand, I do take these sorts of things to the drawing board all the time, "Why did they have this problem? Why couldn't the software prevent this issue in the first place?" So thanks for that, I guess.

-Jeff

July 3, 2020

Our customers are very happy with our transition from over-the-phone orders to online orders with Event Ticketing. Support is extremely responsive, and we're very happy with the product.

Port Canaveral
United States
28 days using the app
August 11, 2020

This is a super smart app that allows you to scale your event management and manage events directly in Shopify. We use to manage our events using Wufoo forms (for registration) with a Paypal integration (for payment) - but there were gaps in who paid and who registered that we had to manually reconcile - which took alot of time. Having an app that integrates with Shopify that we can manage within Shopify and that can scale with us as needed - is invaluable. It takes some time to get things setup but once we launched our event registration we just watched the ticket sales roll in. Love this app so far and Jeff is great with support questions!

Blue Ridge Overland Gear
United States
27 days using the app
Guest Manager replied January 22, 2021

Thanks Matt! Glad to help, and it so happens I've bought a bunch of BROG gear for my old Land Rover too :) I love your products.

June 22, 2020

So far this app has been great. We haven't gone live with ticket sales yet but set up has been straight forward and I love that we can brand the digital tickets. The customer service has been exemplary and has a super quick response time with the live chat.

Discovery Centre
Canada
26 days using the app
Guest Manager replied June 22, 2020

Thank you! Looking forward to when you go on-sale! -Jeff

July 7, 2020

Great integration with Shopify. Easy to use, intuitive, and all the features you could think of. Absolutely top-notch support - Jeff is patient, explains things well, and is super-responsive. We have been selling tickets for about a week now and this system has changed our business for the better.

Chiles Family Orchards Online Store
United States
23 days using the app
Guest Manager replied January 22, 2021

Thank you, Cynthia. Hope to see you again soon for summer/fall season!

July 7, 2020

Do yourself a favor and get this app! Jeff has been incredible to work with, very helpful, very resourceful, and responds to questions quickly. We used to just sell tickets on-site but due to COVID we had to adjust our business model and monitor the number of tickets we were selling to make things safe for everyone. The app has made things so much less stressful for us since we know what to expect on a daily basis. We plan on continuing with this app even post COVID. Thank you Jeff!!!

Lavender By The Bay
United States
21 days using the app
November 22, 2019

We started using this app because the app we were using for ticketing is no longer supported by the developer. I wish we would have changed over sooner! This app has many more features, a better UI, and is less expensive than our last app. Plus, the customer support has been the best we've ever experienced!

Laced Hair
United States
10 days using the app