GM Event Ticketing

GM Event Ticketing

Reviews (47)

Overall rating
4.5
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
January 11, 2024

Tickets lassen sich nicht herunterladen. Support reagiert nur mit Standard-Antworten.

Stephan Heinrich
Germany
About 2 years using the app
Guest Manager replied July 30, 2024

Your review in English: Tickets cannot be downloaded. Support only responds with standard answers.

Stephan, I needed some basic information to help diagnose your problem. An order number, an error message (if any), a screenshot, anything really so I can help you. "it doesn't work" does not allow me to help you. You probably forgot to set up a PDF design template for the tickets. Something simple like that.

Breaks my heart to see something that could have been so easily resolved end up in a 1 star review.

On the other hand, I do take these sorts of things to the drawing board all the time, "Why did they have this problem? Why couldn't the software prevent this issue in the first place?" So thanks for that, I guess.

-Jeff

March 18, 2021

i want this app to help set up ticketed events in my store, and i had some questions, but the custom service was terrible. no help and when it said 10 min wait time, waited hours before i gave up.

Mazz Comics
United States
About 4 hours using the app
Guest Manager replied March 18, 2021

Dustin,

I'm really sorry I wasn't available to help you today. I had an emergency and had to step out for an hour. I replied to your support request and I hope I can continue to assist you in getting the app set up to your needs. I would greatly appreciate it if you would reconsider this review.

Thank you
Jeff