GM Event Ticketing

GM Event Ticketing

Reviews (47)

Overall rating
4.5
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
August 11, 2020

This is a super smart app that allows you to scale your event management and manage events directly in Shopify. We use to manage our events using Wufoo forms (for registration) with a Paypal integration (for payment) - but there were gaps in who paid and who registered that we had to manually reconcile - which took alot of time. Having an app that integrates with Shopify that we can manage within Shopify and that can scale with us as needed - is invaluable. It takes some time to get things setup but once we launched our event registration we just watched the ticket sales roll in. Love this app so far and Jeff is great with support questions!

Blue Ridge Overland Gear
United States
4 months using the app
Guest Manager replied January 22, 2021

Thanks Matt! Glad to help, and it so happens I've bought a bunch of BROG gear for my old Land Rover too :) I love your products.

Edited February 20, 2020

The app and the service more than met our needs. There is a slight learning curve, but the support was there any time we needed it. Setting up and designing tickets was a breeze. We had a multi day, multi tiered ticketed events add it worked seamlessly. The backend allowed us to go deeper with user info. This is a complete out of box solution for a ticketed event and much cheaper than event bright. We will be using the app again.

IATF Store
Canada
3 months using the app
December 11, 2019

I am totaly new to Shopify and its Apps, but I am quite confortable with IT stuff. I needed to put up a Store and ticketing system for a serie of events occuring in three weeks. Therefore, the selling platform needed to be open in just few days!

While learning my way through the App I stumble upon a few problems that might require minute tweak on the programming side. Jeff from the chat responded quickly and could update the scripts in the back-end in an impossible time. Which I thought could take weeks to implement been performed to my great surprise, at least three times, so quickly that I could work post bug-fix within the hour. Thus having a very productive evening enjoying a cup of tea. Thanks to awsome Jeff!!

CASSEC
Canada
2 months using the app
January 24, 2023

Highly functional and easy to use. We host a variety of events that involve many different audiences. This app can serve all our needs. But, the thing that puts this app ahead of all others is the incredible support! Top tier!

Remai Modern
Canada
2 months using the app
January 17, 2021

I subscribed to this app in order to create an event ticketing website, the website for various reasons couldn't be launched but Jeff was all the way always available to help and to answer quickly any of my questions. When I had to cancel my subscription, he kindly accepted to refund me both of the 999+$ bills charged, I have never seen such integrity online. I can only recommend his services eye closed. Thank you Jeff.

santapark.nc
New Caledonia
About 2 months using the app
Guest Manager replied January 22, 2021

Thank you Rimelle. It was my pleasure to help you get going, and I'm sorry that the client project didn't pan out as planned. When you get going again, I'll be here to help!

Edited March 4, 2020

I used this app for presale tickets at our event and it was great. Guests enjoyed the apple wallet integration and simplicity of having a ticket just needing to be scanned. Highly suggest using this app!

FinalBout
United States
About 2 months using the app
June 7, 2021

This app has been amazing so far and the support team has been one of the best I have worked with so far. They even added some extra features for events like ours. I will update this review once we have run the event but so far they have been amazing to work with and the app works great in Shopify. If you are looking for an event app this is the one to use!

Frontline Gaming
United States
About 1 month using the app
July 3, 2020

Our customers are very happy with our transition from over-the-phone orders to online orders with Event Ticketing. Support is extremely responsive, and we're very happy with the product.

Port Canaveral
United States
About 1 month using the app
January 11, 2024

Tickets lassen sich nicht herunterladen. Support reagiert nur mit Standard-Antworten.

Stephan Heinrich
Germany
About 2 years using the app
Guest Manager replied July 30, 2024

Your review in English: Tickets cannot be downloaded. Support only responds with standard answers.

Stephan, I needed some basic information to help diagnose your problem. An order number, an error message (if any), a screenshot, anything really so I can help you. "it doesn't work" does not allow me to help you. You probably forgot to set up a PDF design template for the tickets. Something simple like that.

Breaks my heart to see something that could have been so easily resolved end up in a 1 star review.

On the other hand, I do take these sorts of things to the drawing board all the time, "Why did they have this problem? Why couldn't the software prevent this issue in the first place?" So thanks for that, I guess.

-Jeff

June 22, 2020

So far this app has been great. We haven't gone live with ticket sales yet but set up has been straight forward and I love that we can brand the digital tickets. The customer service has been exemplary and has a super quick response time with the live chat.

Discovery Centre
Canada
26 days using the app
Guest Manager replied June 22, 2020

Thank you! Looking forward to when you go on-sale! -Jeff