Exception Digest

Exception Digest

Pricing
From $19/month
Rating
0.0 (0 Reviews)

Know which paid orders missed your fulfillment SLA, in one list your team can act on.

Exception Digest finds paid orders still unfulfilled after your SLA (24 hours by default, set in hours). It tags each one exception-digest and lists them on the Late orders page with Admin links and how far past the SLA each order is. The list is read in the app only. Only fully paid, fully unfulfilled orders from about the last 60 days are checked. Requires read and write access to orders. The tag is not removed automatically.

Exception Digest finds paid orders still unfulfilled after your SLA (24 hours by default, set in hours). It tags each one exception-digest and lists them on the Late orders page with Admin links and how far past the SLA each order is. The list is read in the app only. Only fully paid, fully unfulfilled orders from about the last 60 days are checked. Requires read and write access to orders. The tag is not removed automatically. more
  • Lists paid orders still unfulfilled past your SLA, oldest first
  • Set your own SLA in whole hours, 24 hours by default
  • Tags each late order exception-digest so you can filter it in your orders list
  • Read the list in the app, with a link to each order in Shopify Admin
  • See how many hours or days past your SLA each late order is

Languages

English

Categories

Pricing

Choose the plan that best fits your business.

Starter

$19 / month

Features

  • All features
  • Up to 500 late orders per scan

Growth

$49 / month

Features

  • All features
  • Up to 5,000 late orders per scan

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

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Support

App support provided by Ocean Research LLC.

Developer

Ocean Research LLC

100 NE 4th Street, Oklahoma City, OK, 73104, US

Launched

November 13, 2026 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Device and activity data

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Orders

  • Edit orders

    All order history for the last 60 days

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