ExchangeIt Returns & Exchanges

ExchangeIt Returns & Exchanges

Built for Shopify
$9.99/month. 7-day free trial.
Rating (4.9)
Reviews
Developer

Highlights

Meets Shopify's highest quality standards for speed, ease of use, and merchant value

Built for your business
  • Use directly in Shopify admin

About this app

Launched

September 28, 2015

Languages

English

Return management to exchange orders, easy refunds, restock & return portal for order management

Simplify your return management with Exchange It's return portal. Seamlessly process returns and exchanges, manage refunds, and restock inventory — all from Shopify Admin. Works for orders fulfilled by Aftership. Don't let your orders throw you in a loop! Restock and return customers orders with our prime return app. With Exchange It, efficiently handles cancellation and refund requests, streamline order management, optimize inventory management, and simplify the return form process.

Simplify your return management with Exchange It's return portal. Seamlessly process returns and exchanges, manage refunds, and restock inventory — all from Shopify Admin. Works for orders fulfilled by Aftership. Don't let your orders throw you in a loop! Restock and return customers orders with our prime return app. With Exchange It, efficiently handles cancellation and refund requests, streamline order management, optimize inventory management, and simplify the return form process. more
  • Manage your returns and refunds within Shopify Admin for streamlined operations
  • Flexible inventory restock by choosing products & selecting inventory locations
  • Create exchange orders within your orders page, streamlining fulfillment process
  • Flexible refunds: auto-calculate or customize refunds from returned items
  • Autocomplete customer details and modify shipping as needed for seamless returns

Pricing

7-day free trial

Basic Plan

$9.99/month

  • Restock Returned Items
  • Send Customer Refunds
  • Send Customers Store Credit
  • Create Exchange Orders

Basic Plan

$9.99/month

  • Restock Returned Items
  • Send Customer Refunds
  • Send Customers Store Credit
  • Create Exchange Orders

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

56 reviews

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 20, 2023

We've been using this app for years, and we love it. Customer support is always happy to help! And they take into account the needs you have to make improvements to the app.

Ana Tere Canales
Mexico
Over 2 years using the app
506 replied October 25, 2023

Hi! Thanks a lot for your kind words, we take our work to heart and I'm glad to see it pay off :)
Thanks again,
Adrien & the team

October 11, 2023

The team at ExchangeIT is amazing, I never encountered a team so willing to help out and develop the features I requested, they made all the changes I asked within a few days. The app has a very affordable price and does exactly what I needed it to do. I didn't want a fancy app with dozens of different services, I only needed store managers to be able to process exchanges for online orders and this works beautifully. Thank you to Adrien and the rest of the team.

Carla Zampatti
Australia
About 1 month using the app
506 replied October 25, 2023

Thank you so much! It's been an absolute pleasure working with you and adding the features you needed to get an app you'd love to use.
Always here if you need more from us :)
Adrien & the team

August 1, 2023

We have been using this for several years and it really is one of the best value apps on Shopify. It provides clear and straightforward functionality for processing exchanges, refunds and (recently) providing store credit. It punches above its weight against much more expensive apps. Definitely give it a trial.

MOSS & SPY
Australia
Over 1 year using the app
July 25, 2023

Hi Team,

I would say the customer service is the best. I had an issue with the invoicing being sent from a different email and the exchange it team rectified the problem and worked on adding a way where I can choose which email to sent from. I am happy and would highly recommend them.

Mia Fratino
Australia
14 days using the app
506 replied July 26, 2023

Hi!!
Thank you so much for your review, you make us proud to do this work!
Always happy to add new features for our merchants :)
Adrien & the team

July 5, 2023

Does a great job at simplifying exchanges - straightforward and quick. The developers provide great support too - quick & responsive - they've gone out of their way to help me set up Exchange It for our store - we have a custom checkout and shipping so needed their help.

Siesta o'Clock
India
About 1 month using the app
506 replied July 5, 2023

Thank you so much! Really appreciate your feedback, always here for our merchants! 🔥🙏

About this app

Launched

September 28, 2015

Languages

English

Built by 506

About 506

4.9 average rating

8 years building apps for the Shopify App Store

Thomas House, London, ENG, SW1V 1PX, GB

Support

Send a message

support@506.io

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