Highlights
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Use directly in Shopify admin
About this app
Launched
September 28, 2015
Languages
English
Categories
Returns and exchanges , Managing orders - OtherReturn management to exchange orders, easy refunds, restock & return portal for order management
Simplify your return management with Exchange It's return portal. Seamlessly process returns and exchanges, manage refunds, and restock inventory — all from Shopify Admin. Works for orders fulfilled by Aftership. Don't let your orders throw you in a loop! Restock and return customers orders with our prime return app. With Exchange It, efficiently handles cancellation and refund requests, streamline order management, optimize inventory management, and simplify the return form process.
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Manage your returns and refunds within Shopify Admin for streamlined operations
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Flexible inventory restock by choosing products & selecting inventory locations
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Create exchange orders within your orders page, streamlining fulfillment process
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Flexible refunds: auto-calculate or customize refunds from returned items
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Autocomplete customer details and modify shipping as needed for seamless returns
Pricing
7-day free trialBasic Plan
$9.99/month
- Restock Returned Items
- Send Customer Refunds
- Send Customers Store Credit
- Create Exchange Orders
Basic Plan
$9.99/month
- Restock Returned Items
- Send Customer Refunds
- Send Customers Store Credit
- Create Exchange Orders
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
56 reviews
We've been using this app for years, and we love it. Customer support is always happy to help! And they take into account the needs you have to make improvements to the app.
Hi! Thanks a lot for your kind words, we take our work to heart and I'm glad to see it pay off :)
Thanks again,
Adrien & the team
The team at ExchangeIT is amazing, I never encountered a team so willing to help out and develop the features I requested, they made all the changes I asked within a few days. The app has a very affordable price and does exactly what I needed it to do. I didn't want a fancy app with dozens of different services, I only needed store managers to be able to process exchanges for online orders and this works beautifully. Thank you to Adrien and the rest of the team.
Thank you so much! It's been an absolute pleasure working with you and adding the features you needed to get an app you'd love to use.
Always here if you need more from us :)
Adrien & the team
We have been using this for several years and it really is one of the best value apps on Shopify. It provides clear and straightforward functionality for processing exchanges, refunds and (recently) providing store credit. It punches above its weight against much more expensive apps. Definitely give it a trial.
Hi Team,
I would say the customer service is the best. I had an issue with the invoicing being sent from a different email and the exchange it team rectified the problem and worked on adding a way where I can choose which email to sent from. I am happy and would highly recommend them.
Hi!!
Thank you so much for your review, you make us proud to do this work!
Always happy to add new features for our merchants :)
Adrien & the team
Does a great job at simplifying exchanges - straightforward and quick. The developers provide great support too - quick & responsive - they've gone out of their way to help me set up Exchange It for our store - we have a custom checkout and shipping so needed their help.
Thank you so much! Really appreciate your feedback, always here for our merchants! 🔥🙏
About this app
Launched
September 28, 2015
Languages
English
Categories
Returns and exchanges , Managing orders - OtherBuilt by 506
About 506
4.9 average rating
8 years building apps for the Shopify App Store
Thomas House, London, ENG, SW1V 1PX, GB
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