ExchangeIt Returns & Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Free to install. Free trial available.
- Highlights
- Use directly in Shopify admin
- Rating
- 5.0 (98)
- Developer
- Small Apps
Featured images gallery
Return management for exchange orders, refunds, restock and returns portal for order management.
Simplify your return management with Exchange It's return portal. Seamlessly process returns and exchanges, manage refunds, and restock inventory — all from Shopify Admin. Works for orders fulfilled by Aftership. Don't let your orders throw you in a loop! Restock and return customers orders with our prime return app. With Exchange It, efficiently handle cancellation and refund requests, streamline order management, optimize inventory management, and simplify the return form process.
- Manage your returns and refunds within Shopify Admin for streamlined operations
- Flexible inventory restock by choosing products & selecting inventory locations
- Create exchange orders within your orders page, streamlining fulfillment process
- Flexible refunds: auto-calculate or customize refunds from returned items
- Autocomplete customer details and modify shipping as needed for seamless returns
- Highlights
- Use directly in Shopify admin
Languages
English
Categories
Return options
Pricing
Free
Free to install
10 Free Returns then $9.99/month
- Custom Returns Portal
- Return Rules
- Restock Returned Items
- Refunds or Store Credit
- Return Fees
- Exchange Orders
- 10 free returns
Standard
$9.99 / month
or $99.99/year and save 17%
Unlimited Returns, 0 Hidden Fees!
- Custom Returns Portal
- Return Rules
- Restock Returned Items
- Refunds or Store Credit
- Return Fees
- Exchange Orders
- Unlimited returns
Advanced
$19.99 / month
or $179.99/year and save 25%
- All the Standard features
- Original Order Exchange
- Shipping Integration
- Multi Languages
- Data Export
5-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (98)
ExchangeIt has been great, very easy to set up and start using and Adrien's customer support is outstanding!
Great customer support team that jumps on a call whenever something is not working. Very user friendly on both our side and the customer side. They are always building out new features which is helpful.
Shayna wow, thank you so much for the glowing review!
Always a pleasure to help :)
Talk soon,
Adrien
This app has helped us a lot with return and exchange management. The app has all the features required to manage returns and exchanges efficiently. Customer support by Adrien is prompt and he explains the solution in detail. Hope the app keeps getting better with time. Cheers !
Amazing review! Thank you so much, and we're always here if you need anything :)
PS- Yes, the app will keep getting better!
Thanks a lot,
Adrien & the team
We've used this app for a few years now with no issues, it's great. But now it's even better. With the automated returns & exchanges functionality that they came out with it's made our lives a lot easier. Customer support is fantastic and has helped us to get the new features implemented seamlessly. I can't recommend this app enough if you need to help manage the returns & exchange process.
Note for management: give Adrien Larere a pay raise, he was amazing to deal with & made the new features easy to understand. I'd suggest a minimum of a 50% bump in pay, but that's your call.
Thanks a lot Rob I'll be sure to let everyone hear your suggestion! 😂
It was a pleasure showing you the app,
Let me know if I can make your life easier with anything else!
Adrien
Great app, easy to use for merchant and customer. Alex was so helpful with the walkthrough and answering any questions I had. Customer service is next level! And your customers will love the ease of this app.
Support
App support provided by Small Apps.
Resources
Developer
Launched
September 28, 2015
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