Rock Sound Shop
Really quick and simple to use, this app is invaluable to us when replacing items lost in the post or damaged
Thanks so much for the kind review. Glad to hear Exchange It is a big help for your store!
I really like this app, it's easy to navigate, however, there is one thing that I wish you could improve on. When I'm exchanging for another product and input - for example: Barrio Navy Joggers - 20 different styles comes up which are not related to the 'Barrio' name. Sometimes I have to scroll through a lot of items to find the right one. I wish the search filter could narrow down items to just this style and not 20 different styles of joggers. Hope this makes sense. Other than that, the app is good.
Thanks for your review. Glad to hear you enjoy our app! When searching for a product in Exchange It, all product fields (title, description, etc) are searched. In your example of "barrio," I suspect that the other items that are showing up have "barrio" somewhere in the product description or were at one time duplicated from the "original" barrio item, if that makes sense. The more specific you can be in your search query, the better. In fact, you can search by SKU for optimal results. I hope that helps to clear things up!
Henock's buy all store
Exchange came to save our life, the last minute. The product was out of stock and customer wanted a replacement instead of a refund. We found Exchange It and it saved our sale.
Kato by Hiroshi Kato
Great app. Returnly wanted us to upgrade for hundreds of dollars more a month for this feature. Now we only have to pay $9.99/mo. Highly recommended.
Thank you so much for the kind review! We're so glad it's working well for you :)
MD Complete Skincare
Works perfectly just click on an existing order then choose Exchange It from the drop down and create a new order for that customer at $0 without having to apply any discount. Order can then be fulfilled as you normally would.
Undersummers by CarrieRae
Highly useful app that we use daily. The only thing I wish is that items were searchable by SKU not item name.
I have been using this app for a while and it's great, the only thing I wish it had was a better way to distinguish products with the same name, in my case adding a "Vender" dropdown to show additional product detail would solve this problem. Other than that awesome app!
Blue Steel Jewelry
Unfortunately this app does not work with our e-tail back-end software (Skubana) so we're going to have to find another solution.
Pacific Coast Outlet
Been using this app for a year. It works great and has saved us and our VA a lot of time.
Shed Defender Llc
This app works great, it saves me soooooo much time doing exchanges. My business is a dog appareal company so we havce a lot of exchanges and i would spend hours making new orders. I really dont have any complaints.