ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Reviews (100)

Overall rating
5
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 30, 2024

We have been using this app for more than 2 years with no issues, it's very simple to use and meets our needs. The customer support and Product Development team is amazing and attentive to help us achieve our goals.

Origo Shoes
United States
Over 2 years using the app
Small Apps replied August 14, 2024

Hey Sabina, thank you so much for your review, so kind!
It was really nice doing work for you and I'm so glad you like our app and our support 🙏🙏🙏

Adrien & the team

August 26, 2024

simple and smooth

Toes on the Nose
United States
Over 7 years using the app
Small Apps replied August 28, 2024

We're so glad you appreciate our app!
One message away if you need help with anything :)

August 28, 2024

Great product and the team is easy to work with! Their customer service from this company should be the industry standard. Great job!

Mustard Seed Design Co.
United States
25 days using the app
Small Apps replied September 2, 2024

So high praise, thank you so much!
We're always available if you need anything else :)

July 30, 2024

Great app from what we have seen so far, makes the returns experience much easier for the customer.

CLICKK Home Store
United Kingdom
4 months using the app
Small Apps replied August 14, 2024

Thank you so much for your kind words :)
We're always here if you need help with anything else!

Adrien & the team

July 16, 2024

ExchangeIt is a great app with a dedicated dev team who are responsive to questions and feedback. We've tried many other apps built for simplifying returns management and in most cases we were massively overpaying and forced to accept tradeoffs we didn't like. ExchangeIt is easy to learn, easy to train staff on, and does its job well. The price is a great value - you're not overpaying for features you don't care about. The fact that it is integrated with the admin and does not force you into a separate 3rd party site is also a plus.

Anya's Shop
United States
14 days using the app
Small Apps replied August 14, 2024

Such high praise, thank you Justin! It's always a pleasure talking with you, to many more years and new features!

Adrien

March 23, 2024

Very useful, simple UX and has great customer support. Highly recommend

Elevar Sports
India
Over 1 year using the app
Small Apps replied March 25, 2024

Thank you for giving us such a nice review! 😁
Please do not hesitate to get back in touch with us if you ever need anything :)
Alex, Adrien & the Exchange It team

August 30, 2024

Great customer service, thank you so much for helping!

Pharus Training
United Kingdom
2 months using the app
Small Apps replied September 2, 2024

It's our pleasure! Thank you for your trust :)

Adrien & the team

June 25, 2024

Does exactly what it needs to and more! Support is very good and attentive

LoveHandle
United States
3 months using the app
Small Apps replied August 14, 2024

Thanks Jayme!
Was a pleasure talking with you and helping out :)
I'm here if you need any help,

Adrien

May 8, 2024

We recently started using the app and really like it. The team already supported a bug fix in no time as well - great service!
Thank you very much!

OCEANSAPART
Germany
2 months using the app
Small Apps replied May 13, 2024

Hi Franziska, thank you so much for your kind words!
It means a lot to us.
We'll keep working to make this app the best it can be :)
Thank you for your trust!

April 10, 2024

The user interface is clean and user-friendly, making tasks a breeze to complete. Plus, the customer support team is incredibly responsive and helpful. Highly recommend!

Norton Online Store
United Kingdom
5 months using the app
Small Apps replied April 15, 2024

Hey guys! Thank you for the review, it means a lot!
I'm here if you ever need anything from the app,
Thanks again,
Adrien