Exchange It Returns & Exchange , 72 reviews
Refine
-
By rating
Super helpful and quick to answer our issue. A great app for our store.
Thank you for giving us such a nice review!
Please do not hesitate to get back in touch with us if you ever need anything :)
Alex & the Exchange It team
Great customer support. They were fact and respond right away. Nice relief for other customer support you may receive.
I was looking for a way to make offer a return portal for my customers to offer a store credit and found exchange it. It was so easy to setup and Alex was so helpful to setup a call and walk me through the process. It was so simple and we tested it and it looks beautiful and works effortlessly. Thank you again!
Thank you for using our app and I'm happy the portal is looking great on your store!
Alex & the Exchange It team 😊
We are very happy with the app which makes the product return process easier for us.
The assistance is very fast and helpful, we thank you for this!
Thank you so much for this kind review Michele!
We're always here to help :)
Adrien & the Team
Great team and app!
Hi! Thank you for using our app and for rating us so well :)
Get back in touch with us anytime you have a request,
All the best,
The Exchange It team
We've been using this app for years, and we love it. Customer support is always happy to help! And they take into account the needs you have to make improvements to the app.
Hi! Thanks a lot for your kind words, we take our work to heart and I'm glad to see it pay off :)
Thanks again,
Adrien & the team
Super helpful team! Very happy with the product and the after sales services.
Have been using this application for over 3 years and we haven't had any glitches. The updates are helpful and smooth too.
Excellent! Great to hear the app is working well for you! 🥳
The team at ExchangeIT is amazing, I never encountered a team so willing to help out and develop the features I requested, they made all the changes I asked within a few days. The app has a very affordable price and does exactly what I needed it to do. I didn't want a fancy app with dozens of different services, I only needed store managers to be able to process exchanges for online orders and this works beautifully. Thank you to Adrien and the rest of the team.
Thank you so much! It's been an absolute pleasure working with you and adding the features you needed to get an app you'd love to use.
Always here if you need more from us :)
Adrien & the team
Simple app that is affordable comapred to others. Would like to see more new features and would happily pay a little more to make it a one stop shop returns portal.
Service and helpdesk is responsive and helpful/ We have been using this app for 5-6 years now.
Thank you for the review! Great feedback and YES - a full returns portal feature is coming soon! 😁
We have been using this for several years and it really is one of the best value apps on Shopify. It provides clear and straightforward functionality for processing exchanges, refunds and (recently) providing store credit. It punches above its weight against much more expensive apps. Definitely give it a trial.