ExchangeIt Returns & Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (100)
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App recently installed, not used yet. Easy to install and excellent customer service! Adrien is very approachable and offers immediate solutions. If they don't exist for your needs yet, he thinks along with you and tries to get it sorted as soon as possible. For now, really great and highly recommended!
Thank you very much Dragana, I trust that by now you have had time to use and enjoy the app!
It's been a pleasure improving the app for you,
Talk soon,
Adrien
I have been using ExchangeIt across multiple companies and for several years now. It has made processing Exchanges and now Returns so much easier for myself and my team. Their support staff is very responsive and fills voids in Shopify's platform.
Hi Christian,
Thank you so much for your kind words :)
Adrien
works great
The ExchangeIt customer support is fantastic. They are very accessible, and their contact details are prominently displayed, with no automated solutions, but rather a live response. Additionally, their response was prompt, professional, and helpful. They resolved our problem almost immediately, and it's worth noting that the issue was not caused by their app, but by another app and upgrade. We ...
Hi Sigrid, thank you so so much for your kind words :)
It was a pleasure helping you and we're always here if you encounter other problems.
Talk soon,
Adrien & Alex
Their customer service is great and caters to each store's needs. What a cool app.
An excellent app that we've been using for yers now. Very user friendly, reliable and great support regarding whatever questions that may arise.
Hi Ingrid,
Thank you for your kind words!
Please get in touch again if you need help or have a feature request.
Talk soon,
Adrien
Their customer service is excellent and catered to each store's needs. Love his app!
Hi, thank you so much for your kind words!
If you every need help from us, just click the Support button and we'll be right there :)
Adrien & the team
We've been utilizing the Exchange IT app for several years, and it has proven to be an indispensable asset for our Shopify store. From the very beginning, the added value this app has brought to our business has been remarkable.
The user-friendly interface and intuitive design of Exchange IT have significantly streamlined our daily operations. Our staff can easily manage and process exchanges, ...
Jeroen what a crazy review!!!
Thanks a lot man, that means the world to me.
It's been a pleasure trying to make your life a little bit easier with improvements. Thank you for ...
We have utilized ExchangeIt for our manual process of our returns and exchanges. It is easy and straightforward. We are excited to utilize their updated option for helping the customers with submitting their own return request and help make the process simpler in one spot than in many! Looking forward to the updates coming down the pipeline!
Our company worked with Exchange It and had an amazing experience. We asked the development team for very specific help and their team amazingly worked very vigorously to make it happen. They were able to develop settings in the app that would help us get a clear picture of what was being returned on the logs. Thank you very much for the help and support!
Thanks Venture Heat! It was a pleasure working with you and we look forward to supporting you further in the future! 🚀
Adrien & the Exchange It Team