ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Reviews (93)

Overall rating
5
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 5, 2022

This app is perfect for our store and has greatly simplified our exchange process. Their support is top-notch and they are receptive to feedback making changes as needed. I highly recommend you try it!

Small Pet Select U.S.
United States
Over 4 years using the app
July 1, 2022

Great app, amazing support. We had a couple of issues after an update and Alex fixed everything promptly. Highly recommend.

Manière De Voir
United Kingdom
Over 4 years using the app
506 replied July 4, 2022

Many thanks for your review! I pleased Exchange It is back working well for you!

May 24, 2018

Been using this app for a year. It works great and has saved us and our VA a lot of time.

Pacific Coast Outlet
United States
Over 3 years using the app
September 15, 2022

We use this app regularly in our business. Recently we had an issue with quantities not staying adjusted when entering exchanges. We reported the issue and it was fixed very quickly with great communication from Alex. Thanks!

Happier To Give
United States
Over 3 years using the app
506 replied September 15, 2022

Hi Janette, I'm pleased we managed to solve the issue quickly and that the app is working well for you.
Thanks for the review!
Alex

May 24, 2023

Amazing app that covers the lack of native exchange functionality in Shopify. Support is outstanding and very responsive. Highly recommended it if you need to process exchanges!

Mashii
Saudi Arabia
Almost 3 years using the app
506 replied May 30, 2023

Thanks Mashii for the review! I'm pleased you are enjoying the app, let us know if you have any questions in the future! 🚀

October 20, 2023

We've been using this app for years, and we love it. Customer support is always happy to help! And they take into account the needs you have to make improvements to the app.

Ana Tere Canales
Mexico
Over 2 years using the app
506 replied October 25, 2023

Hi! Thanks a lot for your kind words, we take our work to heart and I'm glad to see it pay off :)
Thanks again,
Adrien & the team

July 7, 2022

Really useful app and Alex was extremely helpful and quick in fixing an issue we were having with the app. Would recommend for other companies!

Baudoin & Lange
United Kingdom
Over 2 years using the app
February 29, 2016

Love Love Love

Exchanges was one of the hardest thing for us to manage, this app helped us a lot. really easy to use and efficient.

Zebidah
United States
Over 2 years using the app
February 6, 2016

It's a great app for all businesses that struggle with many exchanges and need to keep track of them. It simply creates a new order for each exchange.

Wellfitting Com
Poland
Over 2 years using the app
March 1, 2023

This app is very easy to use and navigate. Alex from support is tremendously helpful and easily resolves any concerns we might have with the app.

Naked Wolfe UK
Hong Kong SAR
Over 2 years using the app
506 replied March 1, 2023

Happy to help! Feel free to contact us if you have any questions in the future. 😁