
ExchangeIt Returns & Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (100)
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Alex was such a great help with resolving a minor teething issue with the latest update. My email was addressed in a timely manner and the issue itself was resolved in a day or two, with Alex providing updates the entire way. Thanks again for providing exceptional support!
I'm please we managed to solve the issue quickly. Thanks for the review!
Alex
Amazing app that covers the lack of native exchange functionality in Shopify. Support is outstanding and very responsive. Highly recommended it if you need to process exchanges!
Thanks Mashii for the review! I'm pleased you are enjoying the app, let us know if you have any questions in the future! 🚀
Great app does the job for the returns and exchanges we. They are always available if you need help as well.
Hey guys!
Thanks so much for your kind words :)
We're working on the features we promised!
Thank you for using our app,
Adrien & the Exchange It team
We've been using this app for years, and we love it. Customer support is always happy to help! And they take into account the needs you have to make improvements to the app.
Hi! Thanks a lot for your kind words, we take our work to heart and I'm glad to see it pay off :)
Thanks again,
Adrien & the team
Really useful app and Alex was extremely helpful and quick in fixing an issue we were having with the app. Would recommend for other companies!
This app is very easy to use and navigate. Alex from support is tremendously helpful and easily resolves any concerns we might have with the app.
Happy to help! Feel free to contact us if you have any questions in the future. 😁
Really quick and simple to use, this app is invaluable to us when replacing items lost in the post or damaged
Thanks so much for the kind review. Glad to hear Exchange It is a big help for your store!
Excellent app and support team! It has simplified my store's returns and exchange process to just a few clicks!
We use the app for online exchanges. Had a tech issue recently. Adrien responded within 12hrs and solved the issue.
Hi ANIÁN,
GREAT NEWS, this feature is now available! You can create refunds or charges to solve any difference in price for an exchange.
Please let me know if you have any ...
Extremely helpful app! Makes doing online exchanges super quick and easy, especially if you have multiple locations. I don't usually leave reviews but felt compelled on this one because it dramatically improved our business process.
Here's our experience for anyone in the same situation... We have found that the standard point of sale exchange process for Shopify works great and is easy to use. ...
Hi Dustin!
Thanks so much for your review. Such high praise!
I've really enjoyed helping you, and I'm grateful for your feedback on the Returns Manager :)
Thank you for using ...