ExchangeIt Returns & Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (95)
Refine
-
By rating
We use Exchange It primarily for replacement orders when we need to immediately get an order going out for a customer who had a defective product. It is extremely helpful and an awesome option to have, rather than manually entering a new order.
This app is perfect for our store and has greatly simplified our exchange process. Their support is top-notch and they are receptive to feedback making changes as needed. I highly recommend you try it!
Great app, amazing support. We had a couple of issues after an update and Alex fixed everything promptly. Highly recommend.
Many thanks for your review! I pleased Exchange It is back working well for you!
Been using this app for a year. It works great and has saved us and our VA a lot of time.
We use this app regularly in our business. Recently we had an issue with quantities not staying adjusted when entering exchanges. We reported the issue and it was fixed very quickly with great communication from Alex. Thanks!
Hi Janette, I'm pleased we managed to solve the issue quickly and that the app is working well for you.
Thanks for the review!
Alex
Amazing app that covers the lack of native exchange functionality in Shopify. Support is outstanding and very responsive. Highly recommended it if you need to process exchanges!
Thanks Mashii for the review! I'm pleased you are enjoying the app, let us know if you have any questions in the future! 🚀
We've been using this app for years, and we love it. Customer support is always happy to help! And they take into account the needs you have to make improvements to the app.
Hi! Thanks a lot for your kind words, we take our work to heart and I'm glad to see it pay off :)
Thanks again,
Adrien & the team
Really useful app and Alex was extremely helpful and quick in fixing an issue we were having with the app. Would recommend for other companies!
Love Love Love
Exchanges was one of the hardest thing for us to manage, this app helped us a lot. really easy to use and efficient.
It's a great app for all businesses that struggle with many exchanges and need to keep track of them. It simply creates a new order for each exchange.