
ExchangeIt Returns & Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (100)
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Excellent app and support service. It has solved several problems that we had with our workflow and we have solved it with just a few clicks. Thank you.
Thanks for the review, very happy we managed to improve your returns workflow! 🚀
It great app for exchange and return We have tried on our website www.kaajh.com and working fine and meet our requirements.
Excellent! 😁 I'm pleased the app is working well and helping you store!
Simple app, straightforward and easy to use. I like it because I'm able to keep reships or size exchanges all in my Shopify system instead of using an outside shipping program. Highly recommend if you often need to reship items within an order and want to stay organized.
Many thanks for your review! I am pleased Exchange It is working well for you! Feel free to contact us if you have any questions in the future.
Thanks, Alex
Great app. Returnly wanted us to upgrade for hundreds of dollars more a month for this feature. Now we only have to pay $9.99/mo. Highly recommended.
Thank you so much for the kind review! We're so glad it's working well for you :)
I am not surprised that Exchange It is used by thousands of merchants because it is a great product that simplifies the returns process. Overall, I am very happy with Exchange It and would highly recommend it to anyone looking to improve their returns process. Thank you for creating such a wonderful product and for having an outstanding support team.
My only preference would be an annual payment ...
Thank you so much for the review, it means a lot! The feedback is very helpful, we will investigate an annual payment plan! 😉
Exchange it does exactly what it says on the tin! It's really simple to install on the shopify store, and really easy to use.
We use it for other functions such as resends etc, so dramatically reduced our customer service admin time, and improves the customer experience. Alex and the team quickly respond to any issues and resolve where possible. Would recommend!
Thanks for the review, very happy we can help you manage orders and reduce customer service time! 🚀
We have been using the ExchangeIT app for the past two years we are very happy with it. The app is incredibly user-friendly, straightforward to install and the user interface is easy to navigate. The customer support we have received has been nothing short of exceptional. The team is always quick to respond to our queries and they are always keen to receive our feedback on the app and are ...
Hi Matt, thank you so much for your kind words!
It's a real pleasure to work with you and to use your feedback to build better features.
Thank you for trusting us,
Adrien, ...
A great app that allows us to do the promotions we want without the limitations imposed by shopify discounts.
Big thanks for the review! 😁 I'm pleased the app is working well and helping your store!
Hi Team,
I would say the customer service is the best. I had an issue with the invoicing being sent from a different email and the exchange it team rectified the problem and worked on adding a way where I can choose which email to sent from. I am happy and would highly recommend them.
Hi!!
Thank you so much for your review, you make us proud to do this work!
Always happy to add new features for our merchants :)
Adrien & the team
I find this app really good at retaining revenue for my website. When customer wants to change the size I can reserve it for them whilst they post back the original item. It has meant that rather than processing a refund and then hoping they will rebuy their correct size, I can actually secure the sale and offer great customer service.
I find the app really easy to use and it intergrates with the ...
Thanks for the review, very happy we can help you retain revenue for your store! 🚀