ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Reviews (100)

Overall rating
5
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 22, 2017

Great app, simple and right to the point ! Really gets the job done.

Godsofmankind
United States
About 1 year using the app
Edited March 21, 2023

This app is excellent with an outstanding support team who go above and beyond investigating all avenues to try and meet the customer's needs. I wish all support were like this. Solving stock balancing issues with multiple shops and accounts integrations has posed a tricky obstacle to overcome but that is more down to limitations with the accounts package than this app. Thanks

redbackboots.co.uk
United Kingdom
About 1 year using the app
Small Apps replied March 21, 2023

Thanks, happy to help! Feel free to contact us if you have any questions about the accounts integration. 😁

March 1, 2018

This has changed our life! Exchanges are now streamlined and super easy. Worth EVERY penny!

Nine Lives Bazaar 2
Australia
About 1 year using the app
July 13, 2022

Fast and detailed responses from customer support helping us to sort our query quickly and efficiently

What Katie Did
United Kingdom
About 1 year using the app
October 11, 2023

The team at ExchangeIT is amazing, I never encountered a team so willing to help out and develop the features I requested, they made all the changes I asked within a few days. The app has a very affordable price and does exactly what I needed it to do. I didn't want a fancy app with dozens of different services, I only needed store managers to be able to process exchanges for online orders and this works beautifully. Thank you to Adrien and the rest of the team.

Carla Zampatti
Australia
About 1 year using the app
Small Apps replied October 25, 2023

Thank you so much! It's been an absolute pleasure working with you and adding the features you needed to get an app you'd love to use.
Always here if you need more from us :)
Adrien & the team

January 12, 2024

Great team and app!

COSA Uniform
Türkiye
10 months using the app
Small Apps replied January 24, 2024

Hi! Thank you for using our app and for rating us so well :)
Get back in touch with us anytime you have a request,
All the best,
The Exchange It team

April 6, 2023

The app is perfect for processing exchanges and the replies to any query are super prompt and very helpful.

Would definitely recommend this app! :)

NO FINISHING LINE ™️
India
8 months using the app
April 18, 2018

This app works great, it saves me soooooo much time doing exchanges. My business is a dog appareal company so we havce a lot of exchanges and i would spend hours making new orders. I really dont have any complaints.

Shed Defender Llc
United States
8 months using the app
February 1, 2024

This is the only app we need to manage all exchanges. Simple and effective, with all the subtle functionality needed, and very thoughtful roadmap to evolve the product even more. Significantly lowers manual intervention and makes it easy for both sides of the transaction to get their outcome. Great customer service!

Ref Warehouse
Australia
8 months using the app
Small Apps replied February 5, 2024

Hi Jon, thank you so much for your review!
It was a pleasure talking with you and I'll get back to you when the updates we discussed come out :)

Always an email away if you need help,

Adrien & the Exchange It team

January 23, 2024

I was looking for a way to make offer a return portal for my customers to offer a store credit and found exchange it. It was so easy to setup and Alex was so helpful to setup a call and walk me through the process. It was so simple and we tested it and it looks beautiful and works effortlessly. Thank you again!

Keke Krowns Boutique
United States
6 months using the app
Small Apps replied January 24, 2024

Thank you for using our app and I'm happy the portal is looking great on your store!
Alex & the Exchange It team 😊