ExchangeIt Returns & Exchange

I like how easy it is to use and install the app. It's even better now that returns are available. My only suggestion is to combine the refunds and the charges in the apps.

Also, my question was answered quickly and clearly by Alex. I'd recommend this app!

I really like this app, it's easy to navigate, however, there is one thing that I wish you could improve on. When I'm exchanging for another product and input - for example: Barrio Navy Joggers - 20 different styles comes up which are not related to the 'Barrio' name. Sometimes I have to scroll through a lot of items to find the right one. I wish the search filter could narrow down items to just ...

Simple app that is affordable comapred to others. Would like to see more new features and would happily pay a little more to make it a one stop shop returns portal.
Service and helpdesk is responsive and helpful/ We have been using this app for 5-6 years now.

Love the app!
Makes exchanges and keeping track so much easier and less time consuming.
Strongly recommend this app for any business running on Shopify.

So far so good, seems to do everything we need. It really takes the pain out of exchanges and makes our stock keeping much more accurate.

I have download the app and it is showing all values in $ not £s....?
No ability to change the currency... waiting to hear from the Developer.

We use Exchange It primarily for replacement orders when we need to immediately get an order going out for a customer who had a defective product. It is extremely helpful and an awesome option to have, rather than manually entering a new order.

Does a great job at simplifying exchanges - straightforward and quick. The developers provide great support too - quick & responsive - they've gone out of their way to help me set up Exchange It for our store - we have a custom checkout and shipping so needed their help.

I sell women's suits and sizing can be tricky. We offer free exchanges and this makes it super easy. My only feedback is that it should be also be able to send the person a return label. I have to go into the admin send them the return label then open this and process the exchange. To be able to do it all at the same time would be ideal. I do love the app. Makes everything so seamless.

Been using this app for a year. It works great and has saved us and our VA a lot of time.