ExchangeIt Returns & Exchange

App recently installed, not used yet. Easy to install and excellent customer service! Adrien is very approachable and offers immediate solutions. If they don't exist for your needs yet, he thinks along with you and tries to get it sorted as soon as possible. For now, really great and highly recommended!

I have been using ExchangeIt across multiple companies and for several years now. It has made processing Exchanges and now Returns so much easier for myself and my team. Their support staff is very responsive and fills voids in Shopify's platform.

works great

Their customer service is great and caters to each store's needs. What a cool app.

The ExchangeIt customer support is fantastic. They are very accessible, and their contact details are prominently displayed, with no automated solutions, but rather a live response. Additionally, their response was prompt, professional, and helpful. They resolved our problem almost immediately, and it's worth noting that the issue was not caused by their app, but by another app and upgrade. We have been using ExchangeIt for several years and have never encountered any problems. We highly recommend this app because it functions effectively, and the support is exceptional.

An excellent app that we've been using for yers now. Very user friendly, reliable and great support regarding whatever questions that may arise.

Their customer service is excellent and catered to each store's needs. Love his app!

We've been utilizing the Exchange IT app for several years, and it has proven to be an indispensable asset for our Shopify store. From the very beginning, the added value this app has brought to our business has been remarkable.

The user-friendly interface and intuitive design of Exchange IT have significantly streamlined our daily operations. Our staff can easily manage and process exchanges, saving us precious time and reducing the likelihood of errors. The app’s seamless integration with Shopify ensures that everything runs smoothly, making it a breeze for our team to handle even during peak times.

One of the standout features of Exchange IT is the exceptional support provided by the development team, especially Adrian. His prompt and constructive feedback has been invaluable. Whenever we encounter an issue or have a suggestion, Adrian and his team respond quickly and effectively, often implementing improvements or solutions in record time. This level of support has not only resolved any concerns promptly but also fostered a strong sense of trust and reliability in the app.

Exchange IT has gone beyond our expectations in enhancing our store’s functionality. The app offers a robust set of features that cater to our specific needs, allowing us to focus on what we do best – serving our customers. The ability to efficiently manage exchanges has improved our customer satisfaction rates, leading to increased loyalty and repeat business.

In conclusion, Exchange IT is an outstanding app that has greatly benefited our Shopify store. The streamlined experience for our staff, coupled with the exceptional support from Adrian and his team, makes this app a must-have for any Shopify merchant. We wholeheartedly recommend Exchange IT to anyone looking to enhance their store's efficiency and customer service. Thank you, Adrian & team, for creating such a fantastic tool!

We have utilized ExchangeIt for our manual process of our returns and exchanges. It is easy and straightforward. We are excited to utilize their updated option for helping the customers with submitting their own return request and help make the process simpler in one spot than in many! Looking forward to the updates coming down the pipeline!

Our company worked with Exchange It and had an amazing experience. We asked the development team for very specific help and their team amazingly worked very vigorously to make it happen. They were able to develop settings in the app that would help us get a clear picture of what was being returned on the logs. Thank you very much for the help and support!