ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Reviews (95)

Overall rating
5
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 24, 2024

AMAZING APP EVER!!!

Adrien is super developer, he helped to us for any topic any time. Hardly recommended app and team.

Cosa Uniform Europe
Türkiye
4 months using the app
506 replied November 8, 2024

Thank you so much Berat!
Please let me know if you need more help I'll be more than happy to contribute :)
Adrien

August 26, 2024

simple and smooth

Toes on the Nose
United States
Over 7 years using the app
506 replied August 28, 2024

We're so glad you appreciate our app!
One message away if you need help with anything :)

October 16, 2024

works great

DGN-Kilters
Canada
Over 8 years using the app
August 28, 2024

Great product and the team is easy to work with! Their customer service from this company should be the industry standard. Great job!

Mustard Seed Design Co.
United States
25 days using the app
506 replied September 2, 2024

So high praise, thank you so much!
We're always available if you need anything else :)

June 21, 2024

We've been utilizing the Exchange IT app for several years, and it has proven to be an indispensable asset for our Shopify store. From the very beginning, the added value this app has brought to our business has been remarkable.

The user-friendly interface and intuitive design of Exchange IT have significantly streamlined our daily operations. Our staff can easily manage and process exchanges, saving us precious time and reducing the likelihood of errors. The app’s seamless integration with Shopify ensures that everything runs smoothly, making it a breeze for our team to handle even during peak times.

One of the standout features of Exchange IT is the exceptional support provided by the development team, especially Adrian. His prompt and constructive feedback has been invaluable. Whenever we encounter an issue or have a suggestion, Adrian and his team respond quickly and effectively, often implementing improvements or solutions in record time. This level of support has not only resolved any concerns promptly but also fostered a strong sense of trust and reliability in the app.

Exchange IT has gone beyond our expectations in enhancing our store’s functionality. The app offers a robust set of features that cater to our specific needs, allowing us to focus on what we do best – serving our customers. The ability to efficiently manage exchanges has improved our customer satisfaction rates, leading to increased loyalty and repeat business.

In conclusion, Exchange IT is an outstanding app that has greatly benefited our Shopify store. The streamlined experience for our staff, coupled with the exceptional support from Adrian and his team, makes this app a must-have for any Shopify merchant. We wholeheartedly recommend Exchange IT to anyone looking to enhance their store's efficiency and customer service. Thank you, Adrian & team, for creating such a fantastic tool!

leapp - Refurbished iPhone, MacBook, iPad & iMacs
Netherlands
Over 1 year using the app
506 replied August 14, 2024

Jeroen what a crazy review!!!
Thanks a lot man, that means the world to me.
It's been a pleasure trying to make your life a little bit easier with improvements. Thank you for trusting us with your requests.

Talk soon,

Adrien

July 16, 2024

ExchangeIt is a great app with a dedicated dev team who are responsive to questions and feedback. We've tried many other apps built for simplifying returns management and in most cases we were massively overpaying and forced to accept tradeoffs we didn't like. ExchangeIt is easy to learn, easy to train staff on, and does its job well. The price is a great value - you're not overpaying for features you don't care about. The fact that it is integrated with the admin and does not force you into a separate 3rd party site is also a plus.

Anya's Shop
United States
14 days using the app
506 replied August 14, 2024

Such high praise, thank you Justin! It's always a pleasure talking with you, to many more years and new features!

Adrien

August 30, 2024

Great customer service, thank you so much for helping!

Pharus Training
United Kingdom
2 months using the app
506 replied September 2, 2024

It's our pleasure! Thank you for your trust :)

Adrien & the team

July 30, 2024

Great app from what we have seen so far, makes the returns experience much easier for the customer.

CLICKK Home Store
United Kingdom
4 days using the app
506 replied August 14, 2024

Thank you so much for your kind words :)
We're always here if you need help with anything else!

Adrien & the team

June 25, 2024

Does exactly what it needs to and more! Support is very good and attentive

LoveHandle
United States
3 months using the app
506 replied August 14, 2024

Thanks Jayme!
Was a pleasure talking with you and helping out :)
I'm here if you need any help,

Adrien

July 8, 2024

App is great and easy to set up and use. Adrien was really helpful in sorting out a few customisations for me as well! Would recommend :)

McEwan Studio
United Kingdom
3 days using the app
506 replied August 14, 2024

Hi Jessie, thank you so much!
Feel free to reach out again if you'd like any other change or fix :)

Adrien