ExchangeIt Returns & Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (100)
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We have been using this app for more than 2 years with no issues, it's very simple to use and meets our needs. The customer support and Product Development team is amazing and attentive to help us achieve our goals.
Hey Sabina, thank you so much for your review, so kind!
It was really nice doing work for you and I'm so glad you like our app and our support 🙏🙏🙏
Adrien & the team
simple and smooth
We're so glad you appreciate our app!
One message away if you need help with anything :)
Great product and the team is easy to work with! Their customer service from this company should be the industry standard. Great job!
So high praise, thank you so much!
We're always available if you need anything else :)
Great app from what we have seen so far, makes the returns experience much easier for the customer.
Thank you so much for your kind words :)
We're always here if you need help with anything else!
Adrien & the team
ExchangeIt is a great app with a dedicated dev team who are responsive to questions and feedback. We've tried many other apps built for simplifying returns management and in most cases we were massively overpaying and forced to accept tradeoffs we didn't like. ExchangeIt is easy to learn, easy to train staff on, and does its job well. The price is a great value - you're not overpaying for features you don't care about. The fact that it is integrated with the admin and does not force you into a separate 3rd party site is also a plus.
Such high praise, thank you Justin! It's always a pleasure talking with you, to many more years and new features!
Adrien
Very useful, simple UX and has great customer support. Highly recommend
Thank you for giving us such a nice review! 😁
Please do not hesitate to get back in touch with us if you ever need anything :)
Alex, Adrien & the Exchange It team
Great customer service, thank you so much for helping!
It's our pleasure! Thank you for your trust :)
Adrien & the team
Does exactly what it needs to and more! Support is very good and attentive
Thanks Jayme!
Was a pleasure talking with you and helping out :)
I'm here if you need any help,
Adrien
We recently started using the app and really like it. The team already supported a bug fix in no time as well - great service!
Thank you very much!
Hi Franziska, thank you so much for your kind words!
It means a lot to us.
We'll keep working to make this app the best it can be :)
Thank you for your trust!
The user interface is clean and user-friendly, making tasks a breeze to complete. Plus, the customer support team is incredibly responsive and helpful. Highly recommend!
Hey guys! Thank you for the review, it means a lot!
I'm here if you ever need anything from the app,
Thanks again,
Adrien