ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Reviews (100)

Overall rating
5
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 29, 2024

Nice app, easy to use and outstanding support. We needed some modifications and after one or two mails they update the app according to our needs, great!

BODYCOOLING by INUTEQ SCHWEIZ GmbH
Switzerland
4 days using the app
Small Apps replied May 1, 2024

Hi Ulrich, thank you so much for your kind words!
We are still hard at work for you, and you will hear from us very soon with the updates you requested :)

Talk soon,
Alex & the Team

July 8, 2024

App is great and easy to set up and use. Adrien was really helpful in sorting out a few customisations for me as well! Would recommend :)

McEwan Studio
United Kingdom
3 days using the app
Small Apps replied August 14, 2024

Hi Jessie, thank you so much!
Feel free to reach out again if you'd like any other change or fix :)

Adrien

July 1, 2022

Great app, amazing support. We had a couple of issues after an update and Alex fixed everything promptly. Highly recommend.

Manière De Voir
United Kingdom
Over 6 years using the app
Small Apps replied July 4, 2022

Many thanks for your review! I pleased Exchange It is back working well for you!

August 23, 2019

Highly useful app that we use daily. The only thing I wish is that items were searchable by SKU not item name.

Undersummers by CarrieRae
United States
Over 6 years using the app
September 27, 2016

Love the app!
Makes exchanges and keeping track so much easier and less time consuming.
Strongly recommend this app for any business running on Shopify.

Xcvi
United States
About 6 years using the app
January 4, 2024

I've got nothing but great things to say about this app and the customer service. We were doing returns and exchanges by hand until we found this app. I can't imagine running our business without it. This is one of the most useful apps out there, and the customer service is top notch.

Bender Gloves
United States
Over 5 years using the app
Small Apps replied January 7, 2024

Thank you for your kind words Bryan!
We love helping you, and we will keep on providing our top effort to you.
Thank you again,
Adrien, Alex & the Exchange It team

February 3, 2016

So far so good, seems to do everything we need. It really takes the pain out of exchanges and makes our stock keeping much more accurate.

Rh Swimwear
Australia
Over 5 years using the app
January 19, 2024

Super helpful and quick to answer our issue. A great app for our store.

LÉGOE HERITAGE
Australia
About 5 years using the app
Small Apps replied January 24, 2024

Thank you for giving us such a nice review!
Please do not hesitate to get back in touch with us if you ever need anything :)

Alex & the Exchange It team

May 29, 2023

Super helpful team! Very happy with the product and the after sales services.
Have been using this application for over 3 years and we haven't had any glitches. The updates are helpful and smooth too.

Rivir Shoes
India
Almost 5 years using the app
Small Apps replied May 30, 2023

Excellent! Great to hear the app is working well for you! 🥳

June 26, 2017

We use Exchange It primarily for replacement orders when we need to immediately get an order going out for a customer who had a defective product. It is extremely helpful and an awesome option to have, rather than manually entering a new order.

Livefashionable
United States
Over 4 years using the app