ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Reviews (95)

Overall rating
5
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 3, 2016

So far so good, seems to do everything we need. It really takes the pain out of exchanges and makes our stock keeping much more accurate.

Rh Swimwear
Australia
Over 5 years using the app
May 29, 2023

Super helpful team! Very happy with the product and the after sales services.
Have been using this application for over 3 years and we haven't had any glitches. The updates are helpful and smooth too.

Rivir Shoes
India
Almost 5 years using the app
Small Apps replied May 30, 2023

Excellent! Great to hear the app is working well for you! 🥳

June 26, 2017

We use Exchange It primarily for replacement orders when we need to immediately get an order going out for a customer who had a defective product. It is extremely helpful and an awesome option to have, rather than manually entering a new order.

Livefashionable
United States
Over 4 years using the app
July 5, 2022

This app is perfect for our store and has greatly simplified our exchange process. Their support is top-notch and they are receptive to feedback making changes as needed. I highly recommend you try it!

Small Pet Select U.S.
United States
Over 4 years using the app
July 1, 2022

Great app, amazing support. We had a couple of issues after an update and Alex fixed everything promptly. Highly recommend.

Manière De Voir
United Kingdom
Over 4 years using the app
Small Apps replied July 4, 2022

Many thanks for your review! I pleased Exchange It is back working well for you!

May 24, 2018

Been using this app for a year. It works great and has saved us and our VA a lot of time.

Pacific Coast Outlet
United States
Over 3 years using the app
September 15, 2022

We use this app regularly in our business. Recently we had an issue with quantities not staying adjusted when entering exchanges. We reported the issue and it was fixed very quickly with great communication from Alex. Thanks!

Happier To Give
United States
Over 3 years using the app
Small Apps replied September 15, 2022

Hi Janette, I'm pleased we managed to solve the issue quickly and that the app is working well for you.
Thanks for the review!
Alex

May 24, 2023

Amazing app that covers the lack of native exchange functionality in Shopify. Support is outstanding and very responsive. Highly recommended it if you need to process exchanges!

Mashii
Saudi Arabia
Almost 3 years using the app
Small Apps replied May 30, 2023

Thanks Mashii for the review! I'm pleased you are enjoying the app, let us know if you have any questions in the future! 🚀

October 20, 2023

We've been using this app for years, and we love it. Customer support is always happy to help! And they take into account the needs you have to make improvements to the app.

Ana Tere Canales
Mexico
Over 2 years using the app
Small Apps replied October 25, 2023

Hi! Thanks a lot for your kind words, we take our work to heart and I'm glad to see it pay off :)
Thanks again,
Adrien & the team

July 7, 2022

Really useful app and Alex was extremely helpful and quick in fixing an issue we were having with the app. Would recommend for other companies!

Baudoin & Lange
United Kingdom
Over 2 years using the app