
ExchangeIt Returns & Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (100)
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I like how easy it is to use and install the app. It's even better now that returns are available. My only suggestion is to combine the refunds and the charges in the apps.
Also, my question was answered quickly and clearly by Alex. I'd recommend this app!
Thanks! 😁 I'm pleased the app is working well for you and I will certainly investigate a method for combining the refunds and charges.
Alex
Love the app!
Makes exchanges and keeping track so much easier and less time consuming.
Strongly recommend this app for any business running on Shopify.
So far so good, seems to do everything we need. It really takes the pain out of exchanges and makes our stock keeping much more accurate.
We use Exchange It primarily for replacement orders when we need to immediately get an order going out for a customer who had a defective product. It is extremely helpful and an awesome option to have, rather than manually entering a new order.
Does a great job at simplifying exchanges - straightforward and quick. The developers provide great support too - quick & responsive - they've gone out of their way to help me set up Exchange It for our store - we have a custom checkout and shipping so needed their help.
Thank you so much! Really appreciate your feedback, always here for our merchants! 🔥🙏
I sell women's suits and sizing can be tricky. We offer free exchanges and this makes it super easy. My only feedback is that it should be also be able to send the person a return label. I have to go into the admin send them the return label then open this and process the exchange. To be able to do it all at the same time would be ideal. I do love the app. Makes everything so seamless.
Thank you so much for the review, it means a lot! The feedback is very helpful because we are currently working on a return labels feature! 😉
Been using this app for a year. It works great and has saved us and our VA a lot of time.
Amazing customer service and support! We had a couple of queries and requests with the Team, and Adrien & Alex were second to none in getting everything arranged for us, and following up in a prompt manner. Highly recommended for functionality, and the team in support.
Hey Ben! Thanks a lot for your the really nice feedback :)
Always just a message away if you need more help,
Adrien
Love Love Love
Exchanges was one of the hardest thing for us to manage, this app helped us a lot. really easy to use and efficient.
It's a great app for all businesses that struggle with many exchanges and need to keep track of them. It simply creates a new order for each exchange.