ExchangeIt Returns & Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (95)
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This app is great and has simplified the return and exchange process for my business! Previously, what would take 3 steps can now be done in 1 simple window. I've gotten various members of my team to utilize the app and things are flowing much more efficiently! Would definitely recommend :)
Big thanks for the review! I'm pleased the app is working well and helping speed up the processes for your store! 🚀
Excellent app and support service. It has solved several problems that we had with our workflow and we have solved it with just a few clicks. Thank you.
Thanks for the review, very happy we managed to improve your returns workflow! 🚀
Hi Team,
I would say the customer service is the best. I had an issue with the invoicing being sent from a different email and the exchange it team rectified the problem and worked on adding a way where I can choose which email to sent from. I am happy and would highly recommend them.
Hi!!
Thank you so much for your review, you make us proud to do this work!
Always happy to add new features for our merchants :)
Adrien & the team
It great app for exchange and return We have tried on our website www.kaajh.com and working fine and meet our requirements.
Excellent! 😁 I'm pleased the app is working well and helping you store!
Exchange came to save our life, the last minute. The product was out of stock and customer wanted a replacement instead of a refund. We found Exchange It and it saved our sale.
Alex was incredibly fast in responding to my question and was very helpful. My exchange transaction went through perfectly.
Works perfectly just click on an existing order then choose Exchange It from the drop down and create a new order for that customer at $0 without having to apply any discount. Order can then be fulfilled as you normally would.