Exchange came to save our life, the last minute. The product was out of stock and customer wanted a replacement instead of a refund. We found Exchange It and it saved our sale.

Great app. Returnly wanted us to upgrade for hundreds of dollars more a month for this feature. Now we only have to pay $9.99/mo. Highly recommended.

Works perfectly just click on an existing order then choose Exchange It from the drop down and create a new order for that customer at $0 without having to apply any discount. Order can then be fulfilled as you normally would.

Highly useful app that we use daily. The only thing I wish is that items were searchable by SKU not item name.

Been using this app for a year. It works great and has saved us and our VA a lot of time.

This app works great, it saves me soooooo much time doing exchanges. My business is a dog appareal company so we havce a lot of exchanges and i would spend hours making new orders. I really dont have any complaints.

This has changed our life! Exchanges are now streamlined and super easy. Worth EVERY penny!

We use Exchange It primarily for replacement orders when we need to immediately get an order going out for a customer who had a defective product. It is extremely helpful and an awesome option to have, rather than manually entering a new order.

Great app, simple and right to the point ! Really gets the job done.

This app has been a game changer for us. It has made our exchange process SO much easier. Because we sell suiting online, guys don't always order the right size on the first try so we needed an app that would make processing exchanges really easy. Thank god we found exchange it. The automatic tags on the original order and the exchange help tremendously when connecting orders and the fact that it will create a 0.00 order is perfect. I can't say enough about this app and how much more efficient it has made or exchange process.