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Return management for exchange orders, refunds, restock and returns portal for order management.
Simplify your return management with Exchange It's return portal. Seamlessly process returns and exchanges, manage refunds, and restock inventory — all from Shopify Admin. Works for orders fulfilled by Aftership. Don't let your orders throw you in a loop! Restock and return customers orders with our prime return app. With Exchange It, efficiently handle cancellation and refund requests, streamline order management, optimize inventory management, and simplify the return form process.
- Manage your returns and refunds within Shopify Admin for streamlined operations
- Flexible inventory restock by choosing products & selecting inventory locations
- Create exchange orders within your orders page, streamlining fulfillment process
- Flexible refunds: auto-calculate or customize refunds from returned items
- Autocomplete customer details and modify shipping as needed for seamless returns
- Highlights
- Use directly in Shopify admin
Pricing
Free
Free to install
10 Free Returns then $9.99/month
- Custom Returns Portal
- Return Rules
- Restock Returned Items
- Refunds or Store Credit
- Return Fees
- Exchange Orders
Basic
$9.99 / month
Unlimited Returns, 0 Hidden Fees!
- Custom Returns Portal
- Return Rules
- Restock Returned Items
- Refunds or Store Credit
- Return Fees
- Exchange Orders
- * Priority Feature Requests
Free
Free to install
10 Free Returns then $9.99/month
- Custom Returns Portal
- Return Rules
- Restock Returned Items
- Refunds or Store Credit
- Return Fees
- Exchange Orders
Basic
$9.99 / month
Unlimited Returns, 0 Hidden Fees!
- Custom Returns Portal
- Return Rules
- Restock Returned Items
- Refunds or Store Credit
- Return Fees
- Exchange Orders
- * Priority Feature Requests
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (72)
We have utilized ExchangeIt for our manual process of our returns and exchanges. It is easy and straightforward. We are excited to utilize their updated option for helping the customers with submitting their own return request and help make the process simpler in one spot than in many! Looking forward to the updates coming down the pipeline!
Our company worked with Exchange It and had an amazing experience. We asked the development team for very specific help and their team amazingly worked very vigorously to make it happen. They were able to develop settings in the app that would help us get a clear picture of what was being returned on the logs. Thank you very much for the help and support!
Thanks Venture Heat! It was a pleasure working with you and we look forward to supporting you further in the future! 🚀
Adrien & the Exchange It Team
We recently started using the app and really like it. The team already supported a bug fix in no time as well - great service!
Thank you very much!
Hi Franziska, thank you so much for your kind words!
It means a lot to us.
We'll keep working to make this app the best it can be :)
Thank you for your trust!
The user interface is clean and user-friendly, making tasks a breeze to complete. Plus, the customer support team is incredibly responsive and helpful. Highly recommend!
Hey guys! Thank you for the review, it means a lot!
I'm here if you ever need anything from the app,
Thanks again,
Adrien
Very useful, simple UX and has great customer support. Highly recommend
Thank you for giving us such a nice review! 😁
Please do not hesitate to get back in touch with us if you ever need anything :)
Alex, Adrien & the Exchange It team
Support
506 can answer any questions you have about Exchange It Returns & Exchange.