Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
December 29, 2022

The Experiences app has been great for our in-person classes. It makes ticketing a breeze, and I love that you can still customize the look and feel.

We have been particularly impressed with Mark and Chip’s customer service! Any time we have a question, they are quick to respond and always so helpful.

We could not recommend the Experiences app and team more!

The Works Seattle
United States
Over 1 year using the app
Experiences replied December 29, 2022

Thanks for the positive review! We have enjoyed getting to know you and love the diversity of your experiences at The Works Seattle!

For anyone reading this review: If you're in the Seattle area for any reason, book one of these exciting experiences and create a crafty memory with a friend! https://theworksseattle.com/collections/classes

February 22, 2023

Just installed it and it's pretty straight forward and easy to use! Really excited to be able to offer this off of the Airbnb platform and on my own site. I had a question and hit the chat button and someone got back to me within a minute or two and answered all my questions and was very helpful. So far, I'm stoked!

Fluff Hardware
United States
About 2 months using the app
Experiences replied February 23, 2023

It's a delight to support you! Your experiences are fantastic and it's clear that you're helping lots of people in your community create fantastic memories together! We look forward to collaborating with you for a long time.

March 7, 2023

This app is the clear winner after trying several ticket and event apps. The two essential features that push this app over the top are the custom email editors, and the ability for customers to assign their tickets to others. Also indispensable is the freedom the app creators have given merchants to customize the look of the app with CSS, allowing for a really seamless experience for the customer.

The quick response time for developer help and the tight integration with Shopify POS are also features that are important to me and make this app a great solution :)

edgewater candles
United States
9 days using the app
Experiences replied March 7, 2023

We're absolutely thrilled to have you as a customer! And we agree, the customizability of the Experiences app integration is a key part of the value we offer. It's fun to see how retail brands are doing fun stuff with it.
Thank you for your positive review!

April 23, 2023

So far this app is proving to be a great addition. Fairly simple and intuitive to use, and help was easily and quickly available when I needed it. I am now exploring how to adjust the styling to better match my store theme.

My Soulflower
United States
3 days using the app
Experiences replied April 24, 2023

We're so glad to have you! And you'll be happy to know that we're in the middle of creating theme editing tools that will allow our customers to use the Shopify 2.0 editor to make easier changes to their booking pages. In the meantime, reach out to us with any support requests, and we'll do all we can to help.

February 3, 2023

I tried couple of apps for this kind of need. This one is my choice. Good app, guys are awesome, the support is very great.

Domeco
Canada
17 days using the app
Experiences replied February 6, 2023

We are thrilled to have you as a customer and have enjoyed assisting you in your setup!

February 2, 2023

Working with the team at Experiences has been fantastic. They have been easy to reach and supportive in smoothing out the issues we faced.

Opus Art Supplies
Canada
4 months using the app
Experiences replied February 3, 2023

We are extremely glad to be able to serve you. Your educational experiences for your customers are awesome!

Edited January 4, 2023

サポートは多言語対応しているようで、とても安心して利用できます。
サポートスタッフはとても親切で、knowledgeableです。
基本機能で実現できなさそうな相談をしましたが、工夫やアイデアを凝らして提案をしてくれ、ほぼ希望通りの予約フォームが実現できました。
おすすめです!

AOYAMA KONGBANG
Japan
2 months using the app
Experiences replied January 4, 2023

Thank you for your positive review. We love having you as a customer! Yes, at this point our support is in English only but we have some tools that help is (mostly) communicate in your chosen language. We look forward to getting to know you better.

May 22, 2020

Phenomenal customer service and exactly what we needed. The only app and frankly the only booking software that could integrate in shopify and provide event bookings hourly in one event post. This APP will save you so much time if you are selling tickets for group tours with different individuals.

The Reptarium
United States
About 3 years using the app
Experiences replied May 22, 2020

Thank you so much for your review. We are extremely glad to have you as a customer!

October 25, 2019

Been working with the Experiences app now for a few month. They have been very responsive to our questions and have even had calls to understand our needs better. The app is developing rapidly and has many awesome features for selling your experiences.

EatWild
Canada
About 2 years using the app
Experiences replied October 25, 2019

Thanks so much for the positive review. We love your mission and are stoked to help you out!

Edited January 27, 2022

The Experiences App has been an excellent add-on for our Wetland Discovery Centre. It allowed us to the opportunity to continue booking guided activities and experiences while we were closed due to COVID. Now, most of our regular activities are created to be easily booked online. The support we have received has been prompt and helpful.

Oak Hammock Marsh Interpretive Centre
Canada
About 2 years using the app
Experiences replied May 25, 2020

Thank you for your review. We are excited to be serving such a worthwhile organization stewarding the beauty of Oak Hammock Marsh. It's been a pleasure for our team to interact with you!