Reviews (96)

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
April 30, 2019

Spoke with development company a few times. It was a good start. I was excited about features they were working on because I needed them. They promised them to me in March but it didn't happen. Here we are in May and no new features. I feel like they strung me along for a couple extra months just to get my money. Example of how a good thing turns bad. People > Product.I would have stayed on if ...

Midtown Miami Magazine
United States
4 months using the app
Experiences replied May 21, 2019

We're sorry that we were unable to deliver the specific features you were looking for in a satisfactory timeline. Software being what it is, it has taken a lot more time to ...

Edited July 29, 2019

Unhelpful Humans. This was a great until a major update broke all the functionality. Also the price jumped for $29 to $49 a month, yet it's only a BETA product. Stay away. Actually, I would not use Shopify for event-based anything as it really sucks. I am going to have to rebuild this site in another platform

Adapt Health & Training
Australia
3 months using the app
Experiences replied July 29, 2019

Yep, our "improvements" broke some critical stuff on the app. We have been working around the clock and are happy to say all the issues you've complained about have been ...

October 17, 2023

This app was very disappointing and I would not recommend it to another store.

Firstly the events massively oversold. The tickets sold extremely fast and it quickly became apparent that more than the ticket limit had been sold. When we realised, one of the events had oversold by 40% with another also overselling. We took them off sale immediately or this number could have been way worse. This ...

Brodie Countryfare
United Kingdom
About 1 month using the app
Experiences replied October 21, 2023

We're very sorry for your negative experience with us. Negative reviews are a good learning experience for our team, and we'll be digging into what happened here and updating ...

August 15, 2019

The design looks great but the service completely failed. It's complicated to set up and never actually worked. I made two tickets with the customer service team and received no solution. Both times they said they were looking into the issue and never got back to me. I wasted time and money trying to use this. They had ample time to convince me and help me, but they failed - big time.

Hands On Street Art
Australia
4 days using the app
Experiences replied August 15, 2019

We are very sorry you had a bad experience. We reached out to you twice and you viewed our replies both times. A follow-up from us to you was left unanswered, perhaps it got ...

September 29, 2019

It doesn`t do much more than put a page on your store, like a product with a buy button, and they want 50 bucks a month for that? Dreamers.

Sketch School
New Zealand
10 minutes using the app
Experiences replied September 29, 2019

Thank you for the opportunity to clarify what the Experiences app does. In short, it does much more than just create a customizable booking page:

- It sends out customizable ...