Reviews (91)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
January 27, 2024

Excellent support. Mark has been great helping me with any issues and his response time is very quick.

Hanks Yarn Parlour
United Kingdom
5 months using the app
Experiences replied January 29, 2024

Mark and the team are thrilled with your positive review and we're really pleased to have Hanks Yarn Parlour as a customer. Quite frankly, your business name is downright fun to say, so that's a plus!

March 9, 2024

Great app and quick to reply to work through any issues.

Legacy Toys
United States
12 months using the app
Experiences replied March 11, 2024

Thanks for the positive review! We're stoked to be associated with such a family-friendly venue bringing joy through toys and bookable experiences.

September 24, 2020

Fantastic App that handles all our different types of booking experiences both free and chargeable so we can get on with delivering them. The team couldn't be more helpful. Finally, the search is over for our booking and ticketing problems.

The Distillery London
United Kingdom
Almost 5 years using the app
Experiences replied September 25, 2020

Thanks for your great review. We have enjoyed getting to know you and look forward to making time in the future to visit the Distillery and book a session at the Ginstitute!

ლ ( ◕ ᗜ ◕ ) ლ

November 24, 2020

Had been searching for an 'events' app that would use the existing shopify payment gateway instead of requiring integration with the vendor's payment platform. We implemented the Experiences app a couple of weeks ago and it has revolutionized our sales and management of events and reservations. The installation was simple and the developer support has been nothing short of fantastic. Highly recommend!!!

HuckleberryBDA
Bermuda
Almost 4 years using the app
Experiences replied November 24, 2020

We have loved getting to know you and learn about your business a bit. I can tell you this for sure, if we ever set aside a budget to visit our customers, you're going to be one of our first stops. Bermuda + amazing accommodations + incredible food = the perfect experience!

✿*∗˵╰༼✪ᗜ✪༽╯˵∗*✿

December 29, 2022

The Experiences app has been great for our in-person classes. It makes ticketing a breeze, and I love that you can still customize the look and feel.

We have been particularly impressed with Mark and Chip’s customer service! Any time we have a question, they are quick to respond and always so helpful.

We could not recommend the Experiences app and team more!

The Works Seattle
United States
About 3 years using the app
Experiences replied December 29, 2022

Thanks for the positive review! We have enjoyed getting to know you and love the diversity of your experiences at The Works Seattle!

For anyone reading this review: If you're in the Seattle area for any reason, book one of these exciting experiences and create a crafty memory with a friend! https://theworksseattle.com/collections/classes

May 22, 2020

Phenomenal customer service and exactly what we needed. The only app and frankly the only booking software that could integrate in shopify and provide event bookings hourly in one event post. This APP will save you so much time if you are selling tickets for group tours with different individuals.

The Reptarium
United States
About 3 years using the app
Experiences replied May 22, 2020

Thank you so much for your review. We are extremely glad to have you as a customer!

June 8, 2023

I have found it useful. It is easy to add new times and to edit the group size. Since I have to sign up for other booking sites other than my website I do update the changes frequently. I know you don't have control over the other booking sites, such as trip advisor, but that sites is difficult to make daily changes. It would be great if the experience app would consolidate all the booking. Say if someone books on Airbnb experience my open capacity on the Experience App would know that and then reduce capacity accordingly. Thanks for you help. It would simplify my life if all my bookings came from my website and I only had to update changes with the Experience App--that would make me happy. Any thoughts on how to eliminate bookings on Trip Advisor and Airbnb and the 20% they charge would be appreciated.

Seattle Rider Tours
United States
Over 2 years using the app
Experiences replied June 26, 2023

We love having you as a customer (and you're our neighbor in Seattle)! We feel you on the challenge of the aggregators like TripAdvisor and AirBNB. We have been thinking about how we can serve here so we'll keep you in the loop. Thanks for making Seattle a more wonderful place with your bike tours!

April 6, 2023

Great app if you need to sell tickets to an experience! I've needed changes and tweaks to the app several times over the couple of years I've used it, and the support I've received is always prompt and helpful.

Rockport Candle Company
United States
Over 2 years using the app
Experiences replied April 6, 2023

Hey there Rockport Candle Company, thank you so much for being a faithful and successful customer for so long. You have brought so many happy people together through your candle-making experiences and we love having you as a customer!

World, if you're ever in Rockport, Maine, check out their DIY experience. https://rockportcandlecompany.com/products/diy-candle-experience

Edited September 17, 2023

Great support whenever I had an issue or question. Easy to use with new features being added regularly. The Experiences check in app works very well when checking in hundreds of customers for a large event. The added QR code ticket customizer is a nice feature for branding your digital tickets.

The Peregrine Fund
United States
Over 2 years using the app
Experiences replied September 13, 2023

We are so fortunate to have the Peregrine Fund as a customer. Thank you for the excellent review! And I encourage all who find themselves near Boise, Idaho to visit the center to enjoy a "birds of prey" experience.
🦅 🦅🦅🦅🦅🦅

December 5, 2023

Incredible app for online booking and tour management! Intuitive interface simplifies the process, ensuring a smooth experience. The support team are prompt at resolving queries effectively. Grateful for the exceptional service and user-friendly app design!

Krinklewood
Australia
About 2 years using the app
Experiences replied December 11, 2023

Thanks for the positive review. It's been our pleasure to work with you and we look forward to tour of the beautiful Krinklewood wine estate along with a tasting!