Reviews (91)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
October 14, 2020

We run painting and furniture upholstery courses and needed a simple to use app to plugin to our Shopify Store. We are new to Shopify and so had a number of questions about how to make things work properly. The team from Experiences was incredibly responsive and friendly, taking the time to answer even the silliest of questions from me! We are now enjoying taking many workshop bookings and are very happy using Experiences!

Mint by michelle
Australia
About 2 months using the app
Experiences replied October 20, 2020

Thanks Michelle! We're super happy to have such an accomplished crafts-person and educator as a customer. I'd encourage all Australians to beat a quick path to Mint by Michelle for a workshop to learn how to revitalize and enhance their tired old bureaus, side tables, dressers, wardrobes, and coffee-stained coffee tables.

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Edited July 15, 2020

Hello, the app looks incredible, it really is simple to install, I would just like to know how to change the language, since it is in English and I require that it is in Spanish for my clients speak in that language.

Update Review:

I tell you that this is a great App, I recommend it, the support is incredible, without a doubt the best tool for those of us who have travel or tourism agencies

nitzafy
Mexico
About 2 months using the app
Experiences replied July 8, 2020

Hello and thank you for your positive review. We're really happy to have you as a customer!

Here's how you can change your experience page to Spanish. Please let us know if you need any help. https://intercom.help/experiencesapp/en/articles/4234550-how-to-change-the-language-of-your-experiences-booking-template

Edited September 30, 2018

This is an amazing app and the support is great, I have been waiting for something like this and it's finally here.Well done guys.You can check it in action at https://www.victoriafallsguidedtours.com

Victoria Falls Guided Tours
United States
About 2 months using the app
Edited January 18, 2021

Updated: This app has promise (great developers and support) but unfortunately didn't work for my purposes. We really need another option other than a calendar view to sort through multiple events. My customers were having to scroll through 6 months of blanked out dates to get to the one date we had--there should be an option for a dropdown menu of dates. We were losing sales dramatically due to this function.

Blossom and Branch Farm
United States
About 1 month using the app
Experiences replied December 14, 2020

Updated response: We're sorry to see you go! For future reference, if we have the pleasure of serving you again, we do have an additional date picker that is a month view (https://bityl.co/5e8T) and we also have a big calendar that combines all your experiences into one view with a list option (https://bityl.co/5e8W).

In the meantime, good luck with your beautiful farm and experiences!

Thanks for your review. It is a pleasure to work out some of these issues with you and we really appreciate your patience. Your farm looks magical and lovely!

(⊃。•́‿•̀。)⊃━☆゚.*・。゚

July 19, 2023

I must thank Mark for all the assistance he gave me in getting the app set up correctly. For a person who is just starting out, it can be very difficult to integrate the applications to the web, but Mark personally provides assistance via Zoom and chat, including reviewing the codes of the pages so that the application works correctly according to the needs and requirements of the client.

The customer support service is very efficient like google, amazon or paypal. Recommended 100%. The app "Experiences: Events & Tickets." it is magnificent

Moulin Rouge VIP
Ecuador
About 1 month using the app
Experiences replied July 24, 2023

We are very happy to have you as an Experiences customer! We look forward to the many, many people that will create happy memories together through the experiences you are offering. Thank you for your excellent review!

October 17, 2023

This app was very disappointing and I would not recommend it to another store.

Firstly the events massively oversold. The tickets sold extremely fast and it quickly became apparent that more than the ticket limit had been sold. When we realised, one of the events had oversold by 40% with another also overselling. We took them off sale immediately or this number could have been way worse. This has left us in an extremely difficult situation with our restaurant team having to cater for a massively increased event at such an extremely busy time which is not good.

Also once the event information came through we could see there were some serious issues with the details that had been entered by the customers.

Overall we feel the app has caused just a huge amount of issues.

Brodie Countryfare
United Kingdom
About 1 month using the app
Experiences replied October 21, 2023

We're very sorry for your negative experience with us. Negative reviews are a good learning experience for our team, and we'll be digging into what happened here and updating our response to your review soon.

October 19, 2022

We are very pleased with the Experiences app so far! It is our first time offering experiences on our store and the Experiences team has made it a seamless process and are always quick to respond to any queries.

Jill Yoga
Canada
About 1 month using the app
Experiences replied October 19, 2022

Thank you for the positive note; we're really glad to have such an excellent brand like Jill Yoga on the Experiences platform! We love how you're bringing your customers together around your "dance.yoga.sport" mission for fun classes and fitness experiences.

September 17, 2021

After looking through about 10 different apps experience has got to be the cleanest one I've found for managing my bookings. It has all the features I need and easy to set up. I did find a small bug with my theme and the app not agreeing (I don't understand why) but Chip on the live chat was really quick to fix it all. Excellent app and even better customer service. Thanks!

Crofts Chocolates
United Kingdom
About 1 month using the app
Experiences replied September 17, 2021

Thank you for your positive review! Happy customers are as sweet to us as your delicious-looking chocolates must be to your own customers. We're glad you're part of the Experiences family!

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November 25, 2020

Fantastic fast support from these guys to help with final formatting. Very simple app to use and a great solution for booking our free and paid events. Thanks for your support Mark & the Team !!

Wild Knight® Distillery
United Kingdom
About 1 month using the app
Experiences replied November 25, 2020

Thank you! All the lords and ladies of the Experiences team are thrilled to serve the Wild Knight! We look forward to sipping some of your award-winning Vodka or Gin at our first opportunity.

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August 29, 2023

I was looking for a complete app that would allow me to set up events for my customers and I am so glad I found this one. It has everything you would ever need to be able to customize when it comes to setting up events. Not only that, but the customer service is stellar. I had a slight issue with adjusting code to get my colors to match, and they took care of it for me. I am very impressed and I can't wait to get my next events rolling! Thank you for such a great EXPERIENCE! ;)

BrownCowCreatives
United States
26 days using the app
Experiences replied August 30, 2023

Thanks for your exuberant review! We are thrilled to have you as a customer and look forward to seeing more of how you bring all the Brown Cow joy to your customers in Louisville! 🐄🐄🐄🐄🐄