Reviews (74)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
June 26, 2025

We've used this app for several events, hosting over 2,500 customers each time. It's very easy to use. Special thanks to the support team – their assistance is outstanding. Whenever there's an issue, they really take the time to ensure you have the best experience possible and make sure your ticketing doesn't become a mess. ;)

Collectors Garden
Netherlands
About 2 years using the app
Experiences replied June 28, 2025

Thank you for the excellent review! We are just so pleased to have you as a customer. 🙌 It’s fun to see you sell thousands upon thousands of tickets 🎟️ efficiently through our app and bring so much joy to your customers.

Also, we took a minute to learn more about you and found a fun fact for our other customers: did you know Collector’s Garden in the Netherlands —formerly called “PokéGarden”— is one of the Netherlands’ biggest Pokémon fairs? Held at Jaarbeurs Utrecht with over 100 stands, cosplay contests, scavenger hunts, and even kids under 12 getting free Pokémon packs! 🎉

June 2, 2025

This is the perfect app for offering in-house classes and events. I looked as several event apps but they were targeted to selling tickets or admission to large events. Online platform commissions would take a big chunk out of sales. Experiences App is easy to set up and use. Love the auto email sequence when someone registers for a class. Customer service is off the charts - creating a video to walk me through some specific questions and then jumping in to make some small tweaks for my Shopify template.

Tandem Chocolates
United States
12 days using the app
Experiences replied June 3, 2025

Thank you for being a customer - and your review is on point! We agree that the commissions others take is unreasonable. So glad to have you as a customer!

March 13, 2025

I like the app and its capabilities, although there is a learning curve and I have had no training. I got this thrown at me and had zero knowledge how to make it work for an event that was scheduled. I figured most of it out on my own but an online chat would have been helpful (and I don't mean a useless VA). However, the response/turnaround for my question was pretty quick. Very good support.

Martha's Bloomers
United States
About 2 years using the app
Experiences replied March 15, 2025

We're glad you like the app! I'm sorry the setup was thrown at you by someone, and that you had a tough go of it. We definitely want to ensure setup is easy and quick. I'm also glad we were able to get your questions answered quickly.

May 12, 2025

Great app! Simple to use and pretty intuitive as well. Customer service on this is also fantastic - they have always gotten back to me with answers to my questions, typically in the same day.

Northwest Yarns
United States
About 1 year using the app
Experiences replied June 3, 2025

We're a huge fan of you as well! (Especially since you're one of our neighbors in the beautiful PNW!). Thanks for being a customer.

March 3, 2025

This was exactly what we needed! An event app that integrated seamlessly with our existing Shopify store. I'm hosting a live event and wanted to sell tickets, plus we're giving away t-shirts so I needed to get their size which I was easily able to do during their checkout process. It was really easy to set up, and their customer support team is amazing. They walked me through any questions I had. I love that it comes with automatic replies already to your customer, and you can also set up a QR code for their ticket. It's really so simple and so perfect, thank you so much!

Barre Definition
United States
12 days using the app
Experiences replied March 5, 2025

We're super stoked to have you in the Experiences family. Thanks for the positive review, and you've been a pleasure to work with!

December 29, 2024

Really enjoying using this software in my online shop, but best of all is that if you get stuck on any issue, you can have a 1-1 session with Mark and they will just help you sort it out! Customer service like no other.

Every Good Thing
United Kingdom
10 days using the app
Experiences replied December 30, 2024

Thank you for the generous review. Not only are you a highly expert better-living-through-fermentation genius, but you're also very kind! We're glad to have you as a customer!

November 13, 2024

We've started using this App in April 2024 and are very pleased with it. It's intuitive to use and anything you don't know you can look up or ask. I keep learning about more features! The support from Mark and his team is great. The time zone differences (we're in the UK) can add complexity to the offering of support, but they manage it very well.

Chilworth Manor Vineyard
United Kingdom
7 months using the app
Experiences replied November 14, 2024

Thanks for the great review. It's been a pleasure serving you and seeing all the great experiences you're offering at Chilworth Manor. Such a beautiful venue!

February 8, 2025

A very clean, robust and scalable app for events and tickets. Well-integrated into Shopify!

Gamelandia
United States
29 days using the app
Experiences replied February 20, 2025

Thanks so much for the positive review and all the great ideas for the app you've brought to the (gaming) table!

September 2, 2024

Simply amazing. I regret not having given it a try before now. Pricing is very reasonable for the functionality you get with this app. Support is second to none. The design is elegant and information is clearly presented which enhances customer shopping experience. The app is also well organised and easy to use. Another thing that really stands out with this app is their ability to communicate instructions/explanations clearly and thoroughly through their support documentation and tutorials, unlike many other apps which often contain ambiguous and poorly defined app-specific terms and half-explained instructions.

Access Point Marine Services | Powell River First Aid Training
Canada
About 23 hours using the app
Experiences replied September 11, 2024

We try our very best to offer excellent support. Thank you for your generous review!!!!

January 15, 2025

Great app! we have used others prior to this but Experiences is by far the best for us!

Righteous Savages
United States
4 months using the app
Experiences replied January 17, 2025

Thanks so much for your generous review. We're really glad to have you as Experiences customers!