Reviews (257)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and seamless Shopify integration, which automates fulfillment and efficiently provides tracking numbers. They highlight its cost-effectiveness, especially the free version and automatic volume discounts. The user-friendly interface aids in smoother workflow and faster shipping, while the support team is noted for their responsiveness and helpfulness, significantly improving shipping management for businesses.

November 16, 2024

Nice and easy to use!

143646-3.myshopify.com

No Guidelines Apparel
Australia
About 13 hours using the app
July 31, 2024

All good

dgrskincare
Australia
5 months using the app
Bitnext replied August 2, 2024

Thanks for the review!

September 19, 2024

easy

Misty Mountain Lifestyle Shop
Australia
3 months using the app
Bitnext replied September 24, 2024

thanks for the review!

August 12, 2024

awesome app

Theboxanddice
Australia
2 months using the app
Bitnext replied August 14, 2024

Thanks for the review!

May 28, 2024

This app makes posting orders extremely easy. It flags any orders with address issues, and takes you to the customer record so they can be permanently fixed. I love that it works with Shopify to fulfil the order and automatically provide the tracking number to the customer. My only request for improvement at this time would be in the number of orders that can be done at any one time - currently 48. I do bulk sends every month that are over this number, so having to break them down into batches is mildly frustrating and increases my accounting at EOM. Hoping this will change now that it's a paid app. Apart from that, I love this app.

Black Cat Quilt Co
Australia
About 2 months using the app
Bitnext replied May 30, 2024

Hi There, thanks for your review. We pushed an update this morning to allow you to process batches of 120 orders at a time. Give it a try and email us to let us know how you go and we can tweak this. There is a lot of automation going on under the hood so the batch size must have an upper limit but hopefully the new limit should help.

What I would also recommend for your particular case would be to apply for an Australia Post charge account. You will be invoiced monthly by Australia Post and you can then pay the bill in one hit rather than having lots of small transactions on your business credit card. This would definitely reduce the number of transactions you need to reconcile in your accounting software.

Edited July 28, 2024

the free tier is great. I had to upgrade to a higher tier but its still very affordable and has saved me SO much time

Natalie the Nerd
Australia
2 months using the app
October 17, 2024

great

Ja Ja's Collectables
Australia
28 days using the app
July 31, 2024

Great so far

The Five Year Journal
Australia
2 months using the app
Bitnext replied August 2, 2024

Thanks for the review!

June 9, 2024

Love that you can save common parcel sizes, there are minimal buttons to press to complete each shipment and monthly plans are affordable once you out grow the free plan. It would be good if each order displayed bigger or you could click into it to see a bigger page but it is easy enough to navigate as is as well. Would highly recommend.

Mindful Mealtime
Australia
7 days using the app
Bitnext replied June 10, 2024

Thanks for the review and the feedback!

July 8, 2024

This app is easy to use, and MASSIVELY saves time vs using the MyPost site to make the same identical label

SJ Import Co.
Australia
6 days using the app
Bitnext replied July 9, 2024

Thanks for the review, glad to hear the app is saving you time!