Reviews (287)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and efficiency in shipping management. It offers a free version ideal for startups, volume discounts, and seamless Shopify integration for automated order fulfillment. Features include saved packaging dimensions and support for international shipping. The interface is user-friendly with minimal setup required, and the support team is responsive and helpful in resolving issues.

November 13, 2024

It has great functionality, I just wish there was a confirmation button before purchasing the labels.

Aroma Armour
Australia
10 days using the app
Bitnext replied November 21, 2024

Hi There, the feedback from our beta testing indicated that after a while most users (especially high volume merchants) found this quite annoying and so we went with removing unnecessary extra clicks. If you do accidentally order labels we have some info on refunding them. Reach out in the app and I can assist.

November 7, 2024

Happy so far

THE NIGHTIE SHOP - Australia
Australia
About 2 months using the app
November 13, 2024

its good, does the job. Would benefit from changing the international labels into A6 though!!!! Then everyone would use your app.

Prestige Tans
Hong Kong SAR
Bitnext replied November 14, 2024

Hi There,
This is a limitation on the my post business side as they generate the branded label for us. MyPost business does not support A6 international labels. If you contact Auspost directly and ask them to add support, they may introduce it on their end and then we'd be happy to add support in the app.

May 6, 2024

Integrating Australia Post EZ Label into our Shopify store was a smooth and straightforward process. The app’s direct integration with Australia Post MyPost Business made it simple to automate our shipping label creation1.

Bookworm Corner
United States
3 months using the app
Bitnext replied May 8, 2024

Hi There, thanks for the review! Are you able to get in touch with us in the app? We'd love to find out more about your experience with the app.

April 18, 2024

Coming up with 'Service Unavailable' today when trying to do the orders. Not ideal when in a rush.

TARKINE RUNNING
Australia
8 months using the app
Bitnext replied April 21, 2024

Hi There, in the past 3 months we have recorded a total of only 5 minutes of downtime. This is a service availability percentage of over 99.99% which is well above most industry standards.

In this case an update to a third party dependancy was causing an issue but the issue was quickly identified and rectified within a couple of minutes. Please bear in mind software is non trivial and from time to time issues may arise but we always aim to resolve them quickly with minimal interuption.

March 26, 2024

Yeah it goes alright. I just wish it had some more options / flexibility. But pretty good for a free plugin.

The Khüsh Place
Australia
About 2 months using the app
May 29, 2024

My only issue is theres not enough orders on one page. as a preference. Its a fantastic App. so much quicker packing orders now

Oh My Stars Craft Supplies
Australia
6 days using the app
Bitnext replied May 30, 2024

Thanks for the review! There is a bit of a trade off here to keep page load times down vs displaying many orders per page that a lot of users may not look at. You can however select and process a larger batch of orders across pages, let us know if you need some help doing that.

April 17, 2024

Very simple to use and relaible.

RustStop
Australia
5 months using the app
November 28, 2023

Works well, is simple and does as required. No thrills and is free!. Would be nice if I could print direct from order page in Shopify rather than going through app, but really no biggie.

Octane Skin
Australia
6 days using the app
August 3, 2024

Permanent Jewellery Wholesale Australia
Australia
5 months using the app