Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation of shipping label creation and printing, saving them time. It's praised for its seamless integration with MyPost Business and Shopify, reducing manual input errors. Features like manual weight override and easy customs declarations are also valued. Merchants commend the reliable customer service and the app's ability to upload tracking numbers. However, they suggest improvements such as more customization options, pulling phone numbers from orders for labels, and editing insurance amounts manually. A few minor glitches have been reported.

March 26, 2024

Yeah it goes alright. I just wish it had some more options / flexibility. But pretty good for a free plugin.

The Khüsh Place
Australia
About 2 months using the app
April 18, 2024

Coming up with 'Service Unavailable' today when trying to do the orders. Not ideal when in a rush.

TARKINE RUNNING
Australia
About 1 month using the app
Bitnext replied April 21, 2024

Hi There, in the past 3 months we have recorded a total of only 5 minutes of downtime. This is a service availability percentage of over 99.99% which is well above most industry standards.

In this case an update to a third party dependancy was causing an issue but the issue was quickly identified and rectified within a couple of minutes. Please bear in mind software is non trivial and from time to time issues may arise but we always aim to resolve them quickly with minimal interuption.

April 17, 2024

Very simple to use and relaible.

RustStop
Australia
5 months using the app
November 28, 2023

Works well, is simple and does as required. No thrills and is free!. Would be nice if I could print direct from order page in Shopify rather than going through app, but really no biggie.

Octane Skin
Australia
6 days using the app
May 6, 2024

Integrating Australia Post EZ Label into our Shopify store was a smooth and straightforward process. The app’s direct integration with Australia Post MyPost Business made it simple to automate our shipping label creation1.

Bookworm Corner
United States
Bitnext replied May 8, 2024

Hi There, thanks for the review! Are you able to get in touch with us in the app? We'd love to find out more about your experience with the app.

February 20, 2024

Topline Cycles
Australia
About 2 hours using the app