Order & Customer Notifications
Get notifications directly in Slack about new order or customer events as they occur (e.g. new order is placed or a customer registered).
Quick Lookups from Slack
Use slash commands to retrieve info about an order, product, or customer from your Shopify store on demand without leaving Slack!
Customize the Slack Message
Select just the order or customer fields you care about to show up in the Slack notification message.
About EZ Notify ‑ Slack Integration
EZ Notify allows you to easily integrate your Shopify store with Slack.
Get started in less than a minute! Just click the "Add to Slack" button to connect your Slack workspace and select the type of event to send to your channel.
FREE PLAN FEATURES
The features below are completely free and you don't need to be on a paid Shopify plan to use them.
EZ Notify will send order notifications to the Slack channel of your choosing. Simply register the order event you want to show up in your Slack workspace and start getting notifications right in Slack!
Have multiple stores? No problem, install EZ Notify on each store and you can configure it to send notifications to the same Slack workspace!
You can select from the following order events:
- Partially Fulfilled
Each event can be configured to be sent to your chosen Slack channel.
Use slash commands to retrieve data from your Shopify store on demand, without leaving Slack!
With slash commands, you can instantly query live data from your Shopify store directly in Slack. Could come very handy especially for your customer support team.
A few use cases:
- Get the latest status of an order.
- Get tracking numbers and URLs for an order.
- Get the current stock level of a product variant.
- Get a quick summary of important customer information such as their contact info, location, tags, the last order made, total amount spent, and total number of orders.
PROFESSIONAL PLAN FEATURES
In addition to the already useful features in the Free Plan, upgrading to the Professional Plan allows for even more use cases.
You can select from the following customer events:
- Enabled (activates account)
- Disabled (deactivates account)
Customize Slack Message
Select which order fields to include in the Slack notifications. There are over 50 order fields to choose from (such as tracking information, line item properties, cart attributes, discount codes, tags, etc.).
Configure up to 10 rules based on the content of the order data. Our rules engine can ensure you only get the messages you really care about.
- If a new order is created and the order total is over $1,000, send a notification to the Slack channel #needs_review and a direct message to @jdoe.
- If an order is fulfilled and contains a line item with SKU 221389 or SKU 332831, send a notification to the #special_orders channel.
- If the order source is the POS, send to #pos_orders.
Keep your team focused by only showing them Slack messages they need to see!
Each event type can use a different channel.
Search orders/products/customers directly in Slack.
Customize the Slack message.
Create rules based on event data.
15-day free trial.
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 28 reviews
Most recent reviews
The best way to integrate customized order notifications with Slack. It allows our team to stay up to date with sales as they happen.
Freedom Scientific eStore
Let me preface this with, I do not usually write reviews.
We use the EZ Notify app for order notifications through our Slack channel. Recently, an update to the app was made resulting in customer email addresses no longer being displayed in the notification
(a feature we uniquely rely on). I reached out to Support and fully expected to receive an automated "Thanks for your message..." email, but instead received an email from Jonathan (co-founder/developer). He acknowledged there was indeed an update resulting in the email address not being displayed, offered to put in a support ticket to resolve, provided an expected timeline, and promised to contact me again with an update once it was resolved.
And here I am, writing this review less than 24 hours later to share that our issue was resolved.
We all have our own set of expectations when we install third-party apps, especially free ones. We tend not to expect they will work perfectly for all needs, but work well enough to meet most of them. When we encounter stumbling blocks, we also tend to work around them, not expecting change or customization.
Working with Jonathan/Highview Apps was a refreshing experience. The level of service received was top-notch and I'm both thankful and impressed.
Buckle and Seam
Thanks EZ Notify Team, we at buckle and seam love you app! Its great to see orders coming in - Great to keep the team updated and motivated through slack!