Reviews (109)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and enhancement of customer interactions, offering free marketing tools like email list builders and Facebook Live chat, ideal for startups. It's praised for customizable aesthetics, easy installation, and reliable performance. The responsive customer support is also highlighted for efficiently resolving issues, making it a valuable tool for improving customer service and engagement on e-commerce platforms.

November 27, 2024

Good integration. Customer service are prompt.

Lumagida the furniture, lighting and décor store.
Malaysia
1 day using the app
Zotabox replied November 28, 2024

Thank you so much, Lim! We truly appreciate your sharing and look forward to the growth of your website. Feel free to reach out anytime — our team is happy to help!

March 4, 2025

Bardzo miłe wsparcie, wszystko trwało krótko i zakończyło się sukcesem. Dziękuję.

EQmodern
United States
37 minutes using the app
Zotabox replied March 6, 2025

Szanowny Zespole EQmodern,

Serdecznie dziękujemy za Waszą wspaniałą recenzję. Jesteśmy naprawdę wzruszeni Waszymi miłymi słowami!

Życzymy Wam dalszych sukcesów — niech Wasz sklep wciąż inspiruje do nowoczesnego stylu życia dzięki niezrównanemu europejskiemu rzemiosłu. Jesteśmy zawsze do dyspozycji, aby wspierać Was i Wasz zespół w rozwijaniu tej niesamowitej firmy!

Pozdrowienia,
Zotabox team

Edited December 8, 2022

I've had this app installed for years. Emails may go to spam so make sure you check all of your folders when reaching out for support.

CoalitionNutrition
United States
About 5 years using the app
Zotabox replied December 6, 2022

Thanks for updating your review. We do strive to answer all customer service questions within 12 hours.

Glad you checked your spam box.

We wish you the best with your online store.

Let us know if you have any other questions.

May 20, 2017

Amazing and useful app. I really love it.

Ingenious Gadget
France
11 months using the app
December 21, 2017

Integrates well into the store and allows us to answer customer enquires quickly and efficiently.

Lfsoxfordsales
United Kingdom
10 months using the app
April 15, 2018

Hello there,
Many -thanks for a great service you have rendered to me.
The App is very helpful and friendly to install.
It's a pleasure to have it and enjoy its performance.
Best regards,
Jacob Scheinert

Jackomo
Israel
9 months using the app
May 25, 2017

Its very good app, i started to use this because my old facebook chat app get bugged... Really good costumisation. :)

www.vravity.hu

Univrzoom
Hungary
6 months using the app
December 21, 2017

Overall great app! I've looked through a bunch of options, and this app was the most functional with the best design aesthetic for my site. Easy to use as well. I reached out to customer service today for a small issue (my fault) and they responded to me promptly!

Yorkss Shona Gallery
United States
4 months using the app
January 12, 2017

Great App for every online store. Nothing bad to say at all. Amazing!

Elvebakken
Norway
3 months using the app
September 4, 2017

Perfect. This app has everything that i need

Vnfitnutrition
Canada
3 months using the app