Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise tracking capabilities, user-friendly interface, and smooth integration with Shopify. They value its customizable events, detailed insights, and compatibility with checkout updates and catalog creation. The app's dashboard provides clear results and works well with other apps. The support team, especially Tracy, is praised for their quick response and technical knowledge. It's particularly beneficial for those using Facebook advertising, especially with the iOS 14 update, as it surpasses Shopify's own solution in accuracy.

October 10, 2023

Great service, and one of the few tracking solutions that actually do great work!

De Bazelaar
Netherlands
8 days using the app
Omega replied October 16, 2023

You're Sharp! 👊 Thankssss legend for the review. Our support team truly appreciates when users like you have a great experience with Omega - Multi Facebook Pixels app 🦉🦉🧡

May 2, 2023

Great support from the team, very helpful customer service anytime i need them. They even helped me set up my pixel which helped a lot.

Shoptuck
United Kingdom
About 2 months using the app
Omega replied May 4, 2023

Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!🦉🦉

October 23, 2023

Customer service is great, we love it

Cool-Vita
Indonesia
3 months using the app
Omega replied October 25, 2023

Thank you very much for your wonderful words! Our goal is to make your life easier. Please do not hesitate to contact us if you have any further needs. We will be delighted to assist!! 🦉🦉🧡

August 16, 2023

Great help from Andy He is great He helped me with everything i needed

Keep up the good work Omega team

TheVelcroSculpt
United States
2 months using the app
Omega replied August 17, 2023

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. 🦉🦉🧡

September 25, 2023

This app's support is absolutely great. Is is very quick and helpful. The ads report of the app is 100% accurate so far. It is a great app to use and the customer support is always there to help. I needed their help a few times as I am not so tech savvy and they were always there.

Farmacell Shapewear
Greece
4 days using the app
Omega replied September 29, 2023

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!🦉🦉🧡

September 19, 2023

It is worth recommending, the customer service is very good, and the experience is very good! !

Mommy Yasmin
Hong Kong SAR
Over 1 year using the app
Omega replied September 24, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. 🦉🦉🧡

Edited May 18, 2023

Great support, they are very patient and helpfull. The app works really well. I can finallly track my fb ad stats properly again.

Clepers
Netherlands
8 months using the app
Omega replied May 22, 2023

We sincerely appreciate you taking the time to share with us your experience with the Omega app. On behalf of our entire team, thank you for allowing us to support you!🦉🦉

July 5, 2023

I was looking for a affordable tracking app when I was recommended Omega! Tracy- customer support is very friendly and make sure I got everything set up correctly! She is very patient and would clarify my doubts. Even after the setup, she still follow up closely with me. I really cannot wait to try this app out! Very good customer service

Glowy Dewy
Singapore
8 days using the app
Omega replied July 7, 2023

It’s great to hear that you had a positive experience with the Multi Facebook Pixels app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗🦉🦉🧡

November 20, 2023

Awesome help from Vincent and fixed all the issues we had with the app and the pixel.

Cosmeau
Netherlands
About 13 hours using the app
Omega replied November 22, 2023

That's fantastic to hear! 🌟 We're thrilled that Vincent provided awesome help and resolved all the issues with the app and the pixel for you. If you have any more questions or need further assistance, feel free to reach out. Thanks for your positive feedback! 😊🚀

August 21, 2023

Had an issue with the app interface not loading correctly. Reached out to the support and got help within seconds. They helped me install my pixel even faster than I problaby could have done on my own. Outstanding customer support.

Zartopia
Germany
10 days using the app
Omega replied August 23, 2023

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 stars as we strive to provide just that for all our customers. We appreciate your time to leave such kind words! 🦉🦉🧡