Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its precise tracking, user-friendly interface, and seamless Shopify integration. It provides detailed insights to improve ad performance and allows event customization. The clear dashboard and robust data privacy features are also praised. Support is noted for its quick response, technical knowledge, and round-the-clock availability. It's recommended for those using Facebook advertising, particularly after the iOS 14 update. It handles checkout updates, custom themes, multiple pixels, and campaign optimization efficiently.

April 15, 2024

Joy's help setting up my Facebook Pixel was impressively smooth, with every step meticulously guided and thoroughly explained.

BlendApparel
United States
2 months using the app
Omega replied April 19, 2024

🌟🌟🌟🌟🌟 Thank you for your feedback! We're thrilled to hear that Joy provided you with impressively smooth assistance while setting up your Facebook Pixel. It's fantastic to know that Joy meticulously guided you through every step and thoroughly explained the process. Providing exceptional support is our priority, and we're delighted that Joy could assist you effectively. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! 😊👍

March 17, 2024

Excellent after-sales service and timely responses, the customer service staff are very patient, and the current data accumulation is also helping us expand our business into overseas markets.

Olanglab
United States
14 days using the app
Omega replied March 19, 2024

🚀 Thank you for your glowing review! We're thrilled to hear that you've had an excellent experience with our Omega Facebook Pixel Ad Report app. 😊 Providing top-notch after-sales service and timely responses is our priority, and we're delighted to know our team has been able to assist you effectively. We're glad to hear that our app's data accumulation is aiding in expanding your business into overseas markets. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to support your business growth every step of the way! 🌍📊

March 29, 2024

amazing customer help experience by tyler. very good app and freindy staff willing to help if any issues occur.

Silent Sleep
Croatia
About 1 month using the app
Omega replied April 2, 2024

🌟 Thank you so much for your glowing review! We're thrilled to hear that you had an amazing customer help experience with our friendly staff. 😊 Our team takes great pride in providing top-notch assistance whenever you need it. We're delighted that you find our Omega Facebook Pixel Ad Report app very good, and we're here to help with any issues that may arise along the way. 🚀 Your satisfaction is our priority, and we're committed to ensuring you have the best experience possible. Thanks again for your support! 🎉

February 22, 2024

Great app and customer service. I had some questions and the customer support helped me really fast to install it properly in my store.

SeleneFit
France
29 days using the app
Omega replied February 25, 2024

Thrilled to hear you're loving our app and customer service! 🌟 If you ever have more questions or need assistance, we're here for you! 👍 Our support team is always ready to help make your experience seamless. Thanks for the positive feedback! 😊🚀 #HappyCustomer #TopNotchService 🌐🛠️

March 21, 2024

Amazing app, even better chat support. Tracy helped me in a matter of seconds. Great experience!

Descovu Melbourne
Croatia
28 days using the app
Omega replied March 22, 2024

🎉 Thank you for your amazing review! We're thrilled to hear that you had a great experience with our Omega Facebook Pixel Ad Report app and our chat support team, especially with Tracy's speedy assistance! 💬 Our goal is to provide top-notch service to ensure your satisfaction. If you ever need further assistance or have more questions, don't hesitate to reach out. We're here to make your advertising journey smooth and successful! 🚀🌟

January 15, 2024

one word: AMAZING!
Was with a different agent for my pixel, didn't work, always reacted late, and didn't work if a customer used something from an installed app.
With Omega i don't have those problems, if the pixel doesn't work, they help immediately and fix it right away, reacts instantly, and works with apps on your site.

Couldn't be happier, thanks for everything Omega <3

Carinq
Netherlands
About 1 month using the app
Omega replied January 17, 2024

Absolutely AMAZING to hear your experience with Omega! 🌟 We're thrilled to be your go-to choice, ensuring your pixel works seamlessly and providing instant, responsive support. Your happiness is our top priority! 💖 Thank you for your kind words and trust in Omega. Here's to continued success! 🚀🤗 #HappyCustomer #OmegaMagic

February 15, 2024

super great service, was helped down to the last detail. very happy

Parnela.nl
Netherlands
3 months using the app
Omega replied February 18, 2024

We're delighted to hear you had a super great experience with our service! 🌟 It's our pleasure to assist you down to the last detail. Your happiness is our priority. If there's anything else you need or any feedback you'd like to share, feel free to reach out. Thank you for choosing us! 😊🎉

March 12, 2024

The app does what it's supposed to do, and the support is very helpful. A special thanks to Anna for her assistance

Beau Soleil Jewelry
Germany
4 months using the app
Omega replied March 14, 2024

Thank you for your review of our app! We're glad to hear that our app does exactly what it's supposed to do, meeting your expectations. 😊

Our support team takes pride in being helpful, and we're delighted that they have provided you with the assistance you need. We appreciate your special mention of Anna - we'll make sure to pass on your thanks to her!

Thank you for your positive feedback. If you have any further questions or need any more help, please feel free to reach out. We're here for you!

April 22, 2024

There are many components for a good app on Shopify, of course, its functionality and value are at the top, but that would mean nothing without a strong support team, which is the highlight of my review.

I greatly appreciate the speedy response times, I reached out at 3 AM UK Time and again at 7 PM, receiving prompt assistance within minutes on both occasions. So there's always a time when support is available.

I have to give credit to Sophia from the support team. She didn't just help solve my issue very swiftly, she also went as far as giving me extra feedback about my store and how I can improve it even further, I even asked her for her opinions as a customer, and she gave me a lot of valuable and honest insights! Also, what stood out to me was her friendly and personal approach – she made the interaction feel like chatting with a friend.

My Store
United Kingdom
About 10 hours using the app
April 9, 2024

Very good service, Tracy explained everything to me thoroughly and helped me improve my pixel.

psiełapki - akcesoria spacerowe premium
Poland
27 days using the app
Omega replied April 13, 2024

We're thrilled to hear that you had a positive experience with our service, especially with Tracy's thorough explanation and assistance in improving your pixel! If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help ensure your experience with Omega Facebook Pixel Ad Report app remains excellent! 🌟🛠️