Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its precise tracking, user-friendly interface, and seamless Shopify integration. It provides detailed insights to improve ad performance and allows event customization. The clear dashboard and robust data privacy features are also praised. Support is noted for its quick response, technical knowledge, and round-the-clock availability. It's recommended for those using Facebook advertising, particularly after the iOS 14 update. It handles checkout updates, custom themes, multiple pixels, and campaign optimization efficiently.

March 1, 2024

best customer support i have seen of any app on shopify!

ICEONHER®
Canada
About 2 months using the app
Omega replied March 5, 2024

Wow, thank you for the amazing compliment! 🚀 We're thrilled to hear that our customer support stands out as the best you've experienced on any Shopify app. If you ever need assistance or have more feedback, we're always here for you. Cheers to smooth sailing with our app and beyond! 🌟😊

March 28, 2024

Phenomenal experience with Omega's app and the exceptional support from Tracy! From overcoming installation hurdles to ensuring flawless operation of my Facebook pixel on Shopify, the professionalism, patience, and expertise demonstrated were beyond compare. Highly recommend for their swift, dedicated, and effective service solutions!

Cblmax.net
Vietnam
9 days using the app
Omega replied March 30, 2024

Thank you for sharing your phenomenal experience with Omega's app and our exceptional support team, especially Tracy! 🌟 We're thrilled to hear that Tracy provided you with professional, patient, and expert assistance, ensuring a flawless operation of your Facebook pixel on Shopify. 💼 Providing swift, dedicated, and effective solutions is what we strive for, and we're delighted that we could exceed your expectations. Your recommendation means a lot to us! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to ensure your continued success! 😊

January 4, 2024

This application is truly impressive, especially in its user-friendly interface for catalog creation. The customer support provided is exceptional! While I faced a few issues with the pixel not capturing specific data, the team promptly resolved them and consistently checked in to guarantee a smooth experience. Thank you Tracy for your amazing support. Highly recommend this app for everyone

Qtmarts Store
United States
3 months using the app
Omega replied January 5, 2024

Thank you for your enthusiastic feedback! 🌟😍 And we're glad that our team promptly resolved the issues you faced with the pixel not capturing specific data. 🙌🌟 We greatly appreciate your high recommendation of our app to everyone. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our application! 😊🚀

March 22, 2024

I recommend it with love, excellent customer service! They are very nice and help you with everything! :-)

Fashion Gardrob
Hungary
8 days using the app
Omega replied March 25, 2024

Thank you immensely for your glowing recommendation! 💖 We're delighted that you've experienced excellent customer service with us. 😊 Our team takes great pride in being helpful and approachable, ensuring that your experience with our Omega Facebook Pixel Ad Report app is nothing short of exceptional. 🌟 If you ever need further assistance or have more questions, we're here for you! 🚀

March 19, 2024

Amazing application that fixed tracking issues on my theme, I would definitely recommend.

Emily
France
19 days using the app
Omega replied March 21, 2024

🌟 Thank you for your glowing review! We're thrilled to hear that our Omega Facebook Pixel Ad Report app was able to resolve your tracking issues. Your recommendation means a lot to us! If you ever encounter any further issues or have any questions, please don't hesitate to reach out. We're here to ensure you continue to have a seamless experience. Thank you for choosing us! 🚀🛠️

January 3, 2024

Absolutely! Here's the revised review using "well done":

⭐⭐⭐⭐⭐

Well done, Omega Facebook Pixel! This app has truly transformed my Shopify experience. The seamless integration and user-friendly interface make tracking and optimizing Facebook ads a breeze. The detailed insights provided have significantly boosted my ad performance. Kudos to the developers for creating such a powerful and essential app for any Shopify store owner. Five stars without a doubt!

Preloved Labels
Pakistan
3 months using the app
Omega replied January 5, 2024

Thank you for your enthusiastic feedback! 🌟 We're thrilled to hear that our Omega Facebook Pixel app has had a transformative impact on your Shopify experience. We're delighted that the detailed insights provided have significantly boosted your ad performance. We greatly appreciate your five-star rating! If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Omega Facebook Pixel! 😊🙌🚀

March 19, 2024

Nice support from the team. Help us a lot

BUYFRIENDLY
Hong Kong SAR
3 months using the app
Omega replied March 21, 2024

🌟 Thank you for your kind words! We're delighted to hear that our team's support has been helpful to you. It's our pleasure to assist and ensure you have a positive experience with our Omega Facebook Pixel Ad Report app. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! 🚀🤝

February 26, 2024

Its good, nice customer support from Vincent!

Omaosto
Finland
8 months using the app
Omega replied February 29, 2024

🌟 Thank you for the positive review! We're thrilled to hear that you find our service good and that Vincent provided nice customer support. 👏👍 If you ever have more feedback or need assistance, feel free to reach out. We're here to help! 😊🚀 #CustomerSupport #PositiveExperience #ThanksVincent 💙🌟

March 8, 2024

great app, superb support from tracy
very polite and helpfull!
thanks a lot

Casa das Capas
Brazil
4 months using the app
Omega replied March 10, 2024

We're thrilled to hear that you find the Omega Facebook Pixel Ad Report app to be a great tool, and we appreciate your positive feedback on Tracy's superb support! 🌟 If you're looking to enhance your online advertising strategies, the Omega app is a fantastic choice for optimizing your Facebook Pixel and getting detailed ad reports. Tracy and the entire team are here to ensure a seamless experience for you. Thanks a lot for choosing both Omega and Tracy's support! 🚀😊

February 13, 2024

Tracy helped our team many times. She treated us very well, if we ask things she reponds very fast! Tracy thankyou!

Closed
Netherlands
About 1 month using the app
Omega replied February 16, 2024

That's wonderful to hear! 🎉 We're thrilled that Tracy from our team has been a valuable asset in assisting you and your team. It's great to know that Tracy provided excellent treatment and responded promptly to your queries. We'll make sure to pass along your kind words to Tracy and express our gratitude for her exceptional service. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our team and Tracy for your support! 🌟😊👏