FairReturns & EU Withdrawal

FairReturns & EU Withdrawal

Pricing
Free plan available. Usage charges apply.
Rating
5.0 (1)
Developer
Lxo Studio

Featured images gallery

Confirm step of the EU withdrawal form on a phone
  • Confirm step of the EU withdrawal form on a phone
  • Confirmation of receipt email on a phone with date and time
  • Withdrawals list with time of receipt, SKU and Create return
  • Confirm step of the EU withdrawal form on a phone
  • Confirm step of the EU withdrawal form on a phone
  • Confirmation of receipt email on a phone with date and time
  • Withdrawals list with time of receipt, SKU and Create return
  • Return portal order lookup and status page
  • Returns list with status, resolution and amounts
  • Email preview with click-to-edit texts

The EU withdrawal button, live in minutes. Turn each withdrawal into a return or cancellation.

Since June 19, 2026, stores selling to EU consumers need a withdrawal button. With FairReturns it is on every page in minutes, without code and in every EU language. Customers withdraw without logging in and get their confirmation right away. For each withdrawal you see whether it arrived in time and can download a PDF record. Not shipped yet? One click cancels and refunds the order. Otherwise it becomes a return you refund in Shopify.

Since June 19, 2026, stores selling to EU consumers need a withdrawal button. With FairReturns it is on every page in minutes, without code and in every EU language. Customers withdraw without logging in and get their confirmation right away. For each withdrawal you see whether it arrived in time and can download a PDF record. Not shipped yet? One click cancels and refunds the order. Otherwise it becomes a return you refund in Shopify. more
  • Withdrawal button and form in every EU language, added without code
  • Customers withdraw without logging in, the confirmation email goes out by itself
  • Deadline check and a PDF record for every withdrawal, ready for any dispute
  • Not shipped yet? Cancel and refund the order with one click
  • Self-service returns: refund, store credit or exchange, under your rules

Languages

English and German

Works with

Categories

Return options

Return management

Estimate your monthly charges

Rounded up to the nearest dollar

Additional returns

Per month 0

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 20 returns per month, no usage charges
  • Withdrawal button, form and email
  • Unlimited withdrawals
  • Self-service returns portal
  • Refunds and store credit
  • Emails from your own address
  • Deadline check and PDF record
  • Cancel unshipped orders

Pro

$19 / month

Plus usage charges

Features

  • 50 returns per month, then $0.29 each
  • Everything in Free
  • Exchanges
  • Customize button, forms and emails
  • Withdrawal CSV export and EU-only button
  • No FairReturns branding
  • Cancel single items with one click

Usage

Cost per unit

Additional returns

$0.29

Ultimate

$79 / month

Features

  • Unlimited returns, no usage charges
  • Everything in Pro

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (1)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
    1
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
October 1, 2026

Beste Retouren App. Übersichtlich super Funktionen und viele Einstellmöglichkeiten. TOP. Alles was man benötigt.

Kienzle1822
Austria
2 days using the app
Lxo Studio replied October 7, 2026

Vielen Dank für die tolle Bewertung! Wenn Sie Ideen oder Wünsche für neue Funktionen haben, schreiben Sie uns jederzeit, wir bauen FairReturns gerade aktiv weiter aus.

Support

App support provided by Lxo Studio.

Resources

Developer

Lxo Studio

Wels, AT

Launched

September 28, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders

  • View customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    All order history for the last 60 days, returns

  • View other data

    Locations

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