FairReturns & EU Withdrawal

FairReturns & EU Withdrawal

Pricing
Free plan available. Usage charges apply.
Rating
0.0 (0 Reviews)
Developer
Lxo Studio

Featured images gallery

Confirm step of the EU withdrawal form on a phone
  • Confirm step of the EU withdrawal form on a phone
  • Confirmation of receipt email on a phone with date and time
  • Withdrawals list with time of receipt, SKU and Create return
  • Confirm step of the EU withdrawal form on a phone
  • Confirm step of the EU withdrawal form on a phone
  • Confirmation of receipt email on a phone with date and time
  • Withdrawals list with time of receipt, SKU and Create return
  • Return portal order lookup and status page
  • Returns list with status, resolution and amounts
  • Email preview with click-to-edit texts

Add the EU withdrawal button required since June 2026 and turn each withdrawal into a return.

Since June 19, 2026, stores selling online to EU consumers must offer a withdrawal button. FairReturns adds it to every page of your theme without code. Customers withdraw without logging in and get the legally required confirmation email right away. You see every withdrawal in one list and turn it into a return with one click. In the portal customers pick their items and choose a refund, store credit or exchange; you approve it, and refunds run through Shopify.

Since June 19, 2026, stores selling online to EU consumers must offer a withdrawal button. FairReturns adds it to every page of your theme without code. Customers withdraw without logging in and get the legally required confirmation email right away. You see every withdrawal in one list and turn it into a return with one click. In the portal customers pick their items and choose a refund, store credit or exchange; you approve it, and refunds run through Shopify. more
  • EU withdrawal button on every page of your theme, added without code
  • Withdrawal form without login, with an automatic confirmation email
  • All withdrawals in one list with timestamps, CSV export and one-click returns
  • Self-service returns: refund, store credit or exchange, under your own rules
  • Customize button, forms and emails to your store, click any text to edit

Languages

English and German

Categories

Return options

Return management

Estimate your monthly charges

Rounded up to the nearest dollar

Additional returns

Per month 0

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 20 returns per month, no usage charges
  • EU Withdrawal Button & Confirmation-Mail
  • Unlimited withdrawals
  • Self-service returns portal
  • Refunds and store credit

Pro

$19 / month

Plus usage charges

Features

  • 150 returns per month, then $0.29 each
  • Everything in Free
  • Exchanges
  • Customize button, forms and emails
  • Withdrawal CSV export and EU-only button
  • No FairReturns branding

Usage

Cost per unit

Additional returns

$0.29

Ultimate

$79 / month

Features

  • Unlimited returns, no usage charges
  • Everything in Pro

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
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Support

App support provided by Lxo Studio.

Resources

Developer

Lxo Studio

Wels, AT

Launched

September 28, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Products, orders

  • View products

    Products, collections

  • Edit orders

    All order history for the last 60 days, returns

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