Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
June 10, 2021

Found it really quick and easy to set up your FAQ. I loved all the options to customize the look and feel of the app to blend with your store. It's easy to use and understand. Support also was great although I only had one questions and it was answered immediately. Five star app!

Jigsaw2order.com
Canada
17 days using the app
September 15, 2021

Great app, amazing support team!
We had an issue (caused by another app), they fixed it faster than I could blink.

Andrea
Belgium
14 days using the app
September 20, 2017

Very easy to set up. Give it a try you'd like to get the FAQ quickly prepared.

Chameleonize
Portugal
14 days using the app
Edited July 3, 2019

We've just installed this app so can't speak for how it works over the longer term but the customer service in getting it set-up to fit in with our website theme has been fast and efficient. Thank you!

Bundle Beds
United Kingdom
9 days using the app
May 21, 2020

I had an issue and help desk sorted it out for me quickly, thank you. I would love to have section headers within the FAQ page. Maybe that's something you can do in a future update? It's great to have the accordion but it's also a pretty big wall of text.

Soap Cult Australia
Australia
6 days using the app
Edited April 30, 2021

Really simple to use. With some custom css, you can make the accordion menus very unique. Also great to be able to create multiple menus.

One For One
United States
2 days using the app
September 13, 2017

Definitely recommend. Easy to use and the support was quite amazing. We emailed with a question and it was literally resolved within minutes. Will use this again in other sites we work on.

Currytraders
Australia
1 day using the app
April 28, 2021

This app is quite simple and straightforward! Very user-friendly. Also Customer Service was wonderful and extremely helpful.

Discover Bliss Store
Canada
1 day using the app
April 28, 2021

These guys are amazing. i was migrating from a different FAQ app and their app was the one of 4 that offered dropping FAQ anywhere within the theme as oppose to a dedicated page. I was also having issues because the previous app left a conflicting script; their support team responded right away and 5 hrs later my issue was solved. Would highly recommend

Mark Bell Sling Shot®
United States
About 23 hours using the app
Edited October 29, 2018

This is by far the best Faq help Centre app available. Have tried 2 other direct competitors.

PROS

easy install

user friendly interface

can add to any page

can add mulitiple Faq sections

AWESOME FEATURE = AUTO COLLAPSE PREVIOUSLY CLICKED QUESTIONS!/

change heaps of colours (can be a skittle factory if you want)

fast loading in both the app dashboard and on the website

works good on mobile

cheaper that competitor

better functions and doesnt crash like competitors

Things i would ask the developer to improve (why i didnt leave 5 star)

1 I do not see a font changer ( this can be over come by choosing the font you want in WORD and then copy and paste

2 need to add something to change its overall width

3 maybe make adding it to a product page easier

could a was this answer helpful thing be added?

Happy paying customer!

Modified
Australia
19 days using the app