FaqKing: Help Center & FAQ

FaqKing: Help Center & FAQ

Reviews (124)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective FAQ management and customer service enhancement. It features a user-friendly interface with extensive customization options, including multimedia support and multilingual capabilities, ideal for diverse customer bases. The free plan offers comprehensive features, and the app integrates seamlessly with various themes. Customer support, particularly from Vik and Viktoras, is frequently praised for being quick, helpful, and professional, aiding merchants in resolving issues and tailoring the app to their specific needs.

August 10, 2022

Super easy to set up! I was able to add multiple segments along with multiple questions and answers. When you first install it, it already comes with many example questions and answers that gives a nice start to build off of. The layout is quite customizable - you can change the colors, font size, and alignments among other things. It was easy to set up as a link in my footer. I was having a little issue with a grey square appearing under all of my answers but the app support (Viktoras) was able to solve my problem very quickly (my theme was overwriting some of the apps styles). I would recommend this app to anyone looking to add an FAQ section to their website.

Panda and Llama
United States
1 day using the app
March 3, 2021

j'adore je recommande franchement gratuite et puissante elle propose une interface professionnelle digne d'un service payant

Helix
France
1 day using the app
July 7, 2021

LOVE THIS APP! Love the features and options! It is user friendly, looks great and gives you the ability to customize it the way you want!

Keystone Farms Cheese
United States
1 day using the app
March 29, 2023

Fabulous app, fabulous customer service. I was having trouble integrating the app, and they were right there to help. Thank you FAQKING!!!

SANTA FE PEDICABS
United States
About 22 hours using the app
June 28, 2023

I've tried various FAQ apps over the years. This one has been by far the easiest to use and integrates perfectly with my site. Highly recommended. Thank you!

Wag-A-Tude Tags
United Kingdom
About 14 hours using the app
April 15, 2023

This is a great app! The customer support was very fast to respond and take action with a small install tweak that I needed. We highly recommend this for anyone wanting to add a highly customizable FAQ help section to their store front!

Forward Notion, LLC
United States
About 7 hours using the app
June 9, 2023

Support was very fast and helpful. Asked for Shopify access to modify code, so I can have the FAQ container at the place I want it to be. TOP!

baeumer technologies
Australia
About 6 hours using the app
April 12, 2022

https://shush-fashion.co.uk/apps/frequently-asked-questions We absolutely love this app. It was so easy to set up, no coding experience required and half of the questions we were going to use were already there with the answers pre-populated! I'm always sceptical about "FREE" or "Comes with a Free Plan" apps as they can be a bit pushy with the advertisements and upgrade options. Simply not the case here. A well built app, that does the job perfectly for us. 100% deserves 5 stars in my opinion. Thank you

Shush Fashion
United Kingdom
About 4 hours using the app
February 7, 2021

Perfect! Just what we needed! Looks wonderful and aesthetically pleasing on our store. Very satisfied.

Boujee Beauty
United States
About 3 hours using the app
June 22, 2022

Super simple, affordable, and exactly what I was looking for. I needed a quick easy way to display only a handful of FAQs and didn't want to spend a bunch of money on a monthly subscription so the free version works out perfectly for my store's needs!

cworldwide
United States
About 3 hours using the app