FaqKing: Help Center & FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (124)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective FAQ management and customer service enhancement. It features a user-friendly interface with extensive customization options, including multimedia support and multilingual capabilities, ideal for diverse customer bases. The free plan offers comprehensive features, and the app integrates seamlessly with various themes. Customer support, particularly from Vik and Viktoras, is frequently praised for being quick, helpful, and professional, aiding merchants in resolving issues and tailoring the app to their specific needs.
Refine
-
By rating
Customer support chat is very responsive and willing to dive into odd problems specific to our store.
Also, we really like having the ability to assign product FAQs by product type, vendor, collection, etc. So much faster to assign than our previous FAQ app that made it a much more manual process.
We have been searching for a PRODUCT FAQ to integrate into our theme and we finally found a great option with FAQKing!
We are able to fit it into Theme 2.0 into an accordion and customize the text, padding and a bunch of other options. We also go some support when we could not figure out a couple of things that ended up being easy fixes. This is a great app!
The easiest 5-star review for sure! The app is super easy to use and makes everything look better for the customer's point of view. Vik, you are excellent in what you do! The customer service is spot on and so fast in their replies. Love everything about the app!
The app corresponds exactly to our needs. We have the Ride 15 theme at the moment and the app integrates perfectly. Configuration is easy and support is very quick to respond and resolve any questions.
Great support, super fast replies, beautiful looking FAQs, highly recommended
I think this is the first app I have installed that acutally has a reasonable free plan. You get great customization for your FAQ and the support was fast and smooth. And this is all on the free plan! Still trying to wrap my head around this. I can recommend this to everyone.
Oh my gosh I love this tool I have always wanted to have questions and answers on my product page and I loved this. And the support they have is the best, they resolved all my doubts and questions quickly.
Great customer service! App is well built and easy to customise. Plenty of options where other apps only provide minimum amount of FAQs entries and then make you upgrade for more. No lag either. Happy with my choice to change to FaqKing!
It's the Solution, which I was searching for !
Love the app so far. looks great, responsive and easy to use