FaqKing: Help Center & FAQ

FaqKing: Help Center & FAQ

Reviews (124)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective FAQ management and customer service enhancement. It features a user-friendly interface with extensive customization options, including multimedia support and multilingual capabilities, ideal for diverse customer bases. The free plan offers comprehensive features, and the app integrates seamlessly with various themes. Customer support, particularly from Vik and Viktoras, is frequently praised for being quick, helpful, and professional, aiding merchants in resolving issues and tailoring the app to their specific needs.

March 26, 2021

Great app! The support team were responsive and solve my issue within 48 hours. Highly recommend this app.

Cimilre Singapore
Singapore
Over 1 year using the app
February 21, 2022

The app seems to provide us with all that we need. The free version offers enough queries and customization to fulfill most needs.

Sensative
Sweden
Over 1 year using the app
January 16, 2023

Great app to use for creating FAQ, looks clean and good. We needed help to make translation work in FAQ page, support team was kind and helped us. I recommend the app.

ATLĒTU ŪDENS
Latvia
Over 1 year using the app
October 19, 2023

Its perfect for the FAQ of my website ! And very quick answer from the developper that helped me.

Thanks again :)

Puppy Yoga Club
France
12 months using the app
February 7, 2023

The customer service is excellent and the features the app includes, especially on a free plan are amazing. Highly recommend.

Cumfylids
Canada
12 months using the app
Edited May 19, 2021

Update: Viktoras performed flawlessly all changes I asked for in no time! I am very impressed with such great support from customer service team! I would like to recommend this great app to anyone who need a simple-to-setup FAQ page with a search option inside (which is very important), and which can be set either for the whole store or for signle product page of your choice (which is also important). Also you can easily translate app menus by yourself into any foreign language which is also great. Big thanks again to the developers! >>> Initial review: Such a great app! Very simple to setup and flexible with design. Just 2 things to note: 1) When I tried to change font size in Headings and Subheadings it worked for desktop, but not for mobile version. 2) In mobile portrait view: If a Subheading is made of long sentence (two or three lines), there are too small margins between the lines. In other respects the app is just great and awesome! Good job!

367761
South Korea
12 months using the app
June 30, 2021

Although we haven't 'published' the app yet, I looked through in terms of editing and information input and it just feels so straight forward and super easy to use.

Lavender Living
Australia
11 months using the app
Edited February 3, 2023

Great, easy to use app! We have been using it for almost a year now and have not encountered any difficulties, and therefore recommend it to anyone searching for an easy FAQ tool.

DECORAMI
Germany
11 months using the app
February 20, 2022

Useful and the best free FAQ app there is for custom FAQ pages. Love it thanks for sharing this great app for free

ezgame.dk
Denmark
10 months using the app
March 12, 2021

Normally I do not write reviews, but this has to be by far the most capable FAQ designer ever! Nevermind the fact that it is FREE! This value of which this gives is amazing and it is even better than all of the ones which you pay a lot of money for! If you are looking to create an FAQ page, you shouldn't go anywhere else. I swear worth it.

MBD3d
United States
9 months using the app