Customer's FAQ

Customer's FAQ

by QeRetail

Aim to reflect audience's need

No ratingNo reviews

Reduce repetitive queries

Make easy for users to find answers instead of contacting support. Make the list of possible questions and answers ready for your customers.

Automatically create FAQ Page

The app creates new FAQ page in your store ,using which customer can enquire about the specific product.

Easy Import and Export

FAQs can be imported and exported from App Easily.


About Customer's FAQ

Using this App, customer can add dynamic FAQ for products available in the store. Questions will be answered by Store admin and it will be displayed on product page only after admin answers the question.FAQ listed on Product page helps your customers in knowing more about your products ,clearing their doubts and that leads to increased sales.

  • App provides a way to let your customers ask the question regarding particular product directly from the product page.It enables admin to solve customer queries quickly by providing relevant answers to customer’s question.
  • Store admin can post own question with an answer which they think may also be going to be useful for customers to sell their products effectively.

Key Benefits

  1. Responsive design.
  2. No coding skills required.
  3. Admin can post own questions regarding products to help customers.
  4. Admin can delete questions which he finds "inappropriate".

Interesting Features

  • Customer asks a question from the product page.
  • Admin can reply from the app and can decide to send an answer to questioner via email.
  • Question asked by customer will be displayed on product page only if admin has answered for the question.
  • Questioner will be notified via email if the admin decides to send an email notification.
  • Admin will be able to Export the data in excel sheet and can view and edit the data.
  • Admin can Import the data (excel sheet) into the App and question and answer would be added automatically.
  • Admin can also Add new Question from the App for customer knowledge.

See the app in action

Explore how the app works in an example store.

View example store

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Pricing

Free

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