Product Questions & Answers

Product Questions & Answers

by QeRetail

Answer customer questions on your product listing page.

1.0 of 5 stars(1 review)

Reduce repetitive queries

Make easy for users to find answers instead of contacting support. Make the list of possible questions and answers ready for your customers.

Automatically create FAQ Page

The app creates new FAQ page in your store ,using which customer can enquire about the specific product.

Easy Import and Export

FAQs can be imported and exported from App Easily.

About Product Questions & Answers

Using this App, customer can add questions for specific products available in the store. Questions can be answered by Store admin only. Question and its answer is displayed on the specific product page once it has been answered by the admin. FAQ listed on Product page helps your customers in knowing more about your products, clearing their doubts and that leads to increased sales.

  • App provides a way to let your customers ask the question regarding particular product directly from the product page. It enables admin to solve customer queries quickly by providing relevant answers to customer’s question.
  • Store admin can post own question with an answer, providing more clarity for each product.

Key Benefits

  1. Responsive design.
  2. No coding skills required.
  3. Admin can post own questions regarding products to help customers.
  4. Admin can delete questions which he finds "inappropriate".

Interesting Features

  • Customer asks a question from the product page.
  • Admin can reply from the app and can decide to send an answer to questioner via email.
  • Question asked by customer will be displayed on product page only if admin has answered for the question.
  • Questioner will be notified via email if the admin decides to send an email notification.
  • Admin will be able to Export the data in excel sheet and can view and edit the data.
  • Admin can Import the data (excel sheet) into the App and question and answer would be added automatically.
  • Admin can also Add new Question from the App for customer knowledge.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery




Overall rating
1.0 of 5 stars
Based on 1 review

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  • 1 of 5 stars
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Most recent reviews

It will alter your entire product page.

Plus page loading becomes very slow. This app is not good as per shopify standards.

Okay, I will give you another try to see if you can resolve this seriously. But note this seriously,
1. OUR SITE MUST KEEP LOADING QUICKLY. It must not impact the speed of our site AT ALL.
2. We DO NOT want the clicking on the question function. Simple text is enough.

Developer reply

February 25, 2020

Thank you for trying our App , We are extremely sorry it did not performed as per your expectation , kindly give us a chance and we will try to resolve the issue.