Reviews (101)
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Love this app, so far no issues, they have trusted vendor option that I use, smooth transition to shipping
Thank you for taking the time to share your positive experience with FASHIONGO! We're thrilled to hear that you love our app and that you've had a smooth experience using it.
It's fantastic to know that you appreciate our trusted vendor option and that the transition to shipping has been smooth for you. Providing a seamless experience is a top priority for us, and we're delighted to hear that we've met your expectations.
If you ever encounter any questions or need further assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction with FASHIONGO.
Thank you for choosing FASHIONGO!
Want more!
Be careful getting this app, it does not keep proper inventory in your shopify. You will add items that are no longer there. I have had to cancel and refund orders on new customers. You spend more time than anything else curating to find out there is no inventory of that item. I added 10 items to my store, then I clicked on them and they were not in the inventory, when it states there are plenty. I have reached out to support on this and its something they can't fix I guess. Beware, you have been warned. I use the free dawn theme on shopify, not sure if this is my problem (but saw that someone fixed their inventory problem with a paid theme).
We're sorry for the inconvenience caused by the inventory syncing issue you've encountered with our app. Your feedback is crucial, and we're actively working to address this matter.
Our team is dedicated to improving our inventory syncing process to ensure accuracy and reliability. Regarding compatibility with the Dawn theme on Shopify, we'll investigate further to ensure seamless integration.
Thank you for bringing this to our attention. If you have any further questions or concerns, please reach out to our support team.
The message on my shop which i sent you with the date 2 days before the shipping was Fashingo Dropshipping accepted the request for concellation and you blew me off and tell me I should have called. Now you say you are going to investigate after you had my information and told me it was not your issue. I am so done with your BS and your service. if i could rate you lower then one i would. Buyer Beware
I got an order for fashiongo within 2 hours of that order the customer wanted to cancel - so I cancelled it on shopify and also went to fashiongo and cancelled it two days later they shipped it anyway. I told them i cancelled it 2 days prior to shipping when i noticed on their site it now said shipped I contacted them and told them i cancelled it
2 days prior to shipping and asked why they shipped it. I sent them a screenshot from shopify that showed that fashiongo had accepted the cancelation of the order.their only responce after i showed them the cancel order on shopify is that you cannot cancel when shipped though i done this 2 day prior to shipping.This tells me you cannot cancel an order before it ships nor any other time - there are other dropshippers out there that do a good job so I would say avoid this company. I have removed all their products from my site and will use a different dropshipper that is trust worthy to own up to their mistakes
Thank you for providing feedback, and we want to investigate the issues surrounding your order cancellation more thoroughly.
Currently, FashionGo does not offer a specific function for canceling paid orders. However, if you reached out to our customer service before completing the payment, they have the capability to assist you with the cancellation process.
Please take a moment to send us an email at techsupport@fashiongo.net, including your account details and the relevant purchase order that experienced difficulties.
We appreciate your cooperation in resolving this matter. Thank you.
I feel like prices are a little high for a drop shipping site. Shipping take longer than what is says on some items
Thank you for sharing your thoughts with us. We'll take your comments about pricing and shipping times into account as we strive to enhance our services.
If you have any further questions or concerns, feel free to reach out to our support team.
Thank you for choosing FASHIONGO.
UPDATE:
Just today, I changed/upgraded my theme to a premium version (which was already planned) and lo and behold...the products now sync seamlessly. Word of caution to anyone using a free Shopify theme (at least Dawn): you may be missing more features than you realize when it comes to 3rd party integration.
Original review:
There are problems with the sync process between FG and Shopify. Shopify's Help Center (and forum threads I've read) indicate this is on FashionGo's end. I sent an email to tech support and have not received a response. So far, customer service does not appear to be available.
This is our first time trying to use FG, but we can't even get off the ground. When we tried to update the listing on Shopify (example: change product description or tags) they do not stick and get overridden by what is in FG. So this is why it has to be an issue on their end. But without getting a reply from someone, we're stuck.
Thank you for updating your review and sharing your recent experience with FASHIONGO. We appreciate your feedback and the insights you've provided.
We're pleased to hear that you've noticed seamless product syncing after your recent updates. Your feedback helps us improve our platform and provide a better experience for all our users.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to our support team. We're here to help you make the most out of your FASHIONGO experience.
Thank you for giving FASHIONGO a try, and we look forward to serving you better in the future.
love it
Thank you for your wonderful feedback!
If you have any questions or need assistance, please reach out to our support team.
Thank you for choosing FASHIONGO!
I love this app and I love to be able to have a dependable dropsjipping vendor pair up with my website platform what a perfect marriage. I love Fashion GO and Fashion go drop ship and I love shopify.
Dear Curvy QUEENS Fashions and More,
We are thrilled to know that you loved FashionGo and our Dropshipping services. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you so much!
Best dropshipping app for American stock I have found. Fast shipping and delivery and GREAT products. Can't say enough great things about FashionGo Dropshipping!
Dear Lolaluxeshop,
We're so glad you're enjoying FashionGo Dropshipping! We work hard to bring you the best products and service, and we love hearing when it shows. Thank you so much for the review—we hope to hear from you again soon!
This is so easy - it does all the work for me and required no tutorials to learn how to use. All I do is shop and with two clicks it is on my website. Simple!
Dear Simply Be Youtiful2022,
Thank you so much for taking the time to write this wonderful review. We are overjoyed to hear how simple the FashionGo dropshipping process was. Please reach out as we are always happy to help.