Reviews (94)
Refine
-
By rating
I highly recommend this app! I appreciate the fast shipping turnaround time, and the vendors have all been great to work with, always responding quickly to my inquiries. This app also works seamlessly with Shopify.
Thank you for taking the time to share your positive experience with FASHIONGO! We're delighted to hear that you highly recommend our app.
We're thrilled that you appreciate our fast shipping turnaround time and that our vendors have been great to work with, responding promptly to your inquiries. It's fantastic to know that our app seamlessly integrates with Shopify, making your experience even smoother.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction with FASHIONGO.
Thank you for choosing FASHIONGO!
Love this app, so far no issues, they have trusted vendor option that I use, smooth transition to shipping
Thank you for taking the time to share your positive experience with FASHIONGO! We're thrilled to hear that you love our app and that you've had a smooth experience using it.
It's fantastic to know that you appreciate our trusted vendor option and that the transition to shipping has been smooth for you. Providing a seamless experience is a top priority for us, and we're delighted to hear that we've met your expectations.
If you ever encounter any questions or need further assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction with FASHIONGO.
Thank you for choosing FASHIONGO!
I feel like prices are a little high for a drop shipping site. Shipping take longer than what is says on some items
Thank you for sharing your thoughts with us. We'll take your comments about pricing and shipping times into account as we strive to enhance our services.
If you have any further questions or concerns, feel free to reach out to our support team.
Thank you for choosing FASHIONGO.
Tech support was absolutely amazing at helping me find and fix the problem resyncing an item that a customer ordered, so that order could be fulfilled.
We're delighted that our tech support team could assist you effectively in resolving the syncing issue. Thank you for your positive feedback on FashionGo Dropshipping!
Your suggestion for more options is noted, and we're actively working on enhancing our platform. If you have further questions or need assistance, feel free to reach out. Thanks for choosing FashionGo!
Website is working good and we want live chat option for customer support. And also inventory not updating in realtime and we have so many cancelled orders due to out of stock. Please resolve this issue and after that i will give you 5 star rating with detailed explanation. and our mail id is info@e2gworld.com
Thank you for sharing your insights regarding the FashionGo app. We genuinely appreciate your positive feedback on the website's functionality.
We're actively exploring a live chat option for customer support. Meanwhile, please utilize our low-stock notification feature to manage inventory effectively, as it's shared among all buyers.
Our team is diligently working on real-time updates to address the inventory concerns you've raised. We value your feedback and are committed to enhancing your experience.
To discuss this further, please share a convenient time for a call or reach us at techsupport@fashiongo.net.
Your support is crucial, and we look forward to earning a 5-star rating with your continued assistance.
love it
Thank you for your wonderful feedback!
If you have any questions or need assistance, please reach out to our support team.
Thank you for choosing FASHIONGO!
UPDATE:
Just today, I changed/upgraded my theme to a premium version (which was already planned) and lo and behold...the products now sync seamlessly. Word of caution to anyone using a free Shopify theme (at least Dawn): you may be missing more features than you realize when it comes to 3rd party integration.
Original review:
There are problems with the sync process between FG and Shopify. Shopify's Help Center (and forum threads I've read) indicate this is on FashionGo's end. I sent an email to tech support and have not received a response. So far, customer service does not appear to be available.
This is our first time trying to use FG, but we can't even get off the ground. When we tried to update the listing on Shopify (example: change product description or tags) they do not stick and get overridden by what is in FG. So this is why it has to be an issue on their end. But without getting a reply from someone, we're stuck.
Thank you for updating your review and sharing your recent experience with FASHIONGO. We appreciate your feedback and the insights you've provided.
We're pleased to hear that you've noticed seamless product syncing after your recent updates. Your feedback helps us improve our platform and provide a better experience for all our users.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to our support team. We're here to help you make the most out of your FASHIONGO experience.
Thank you for giving FASHIONGO a try, and we look forward to serving you better in the future.
Please do not install this app if you plan on dropshipping! You will need a resellers permit to DROPSHIP. You will not be able to access anything on the platform unless you have one. Even though resellers permits are supposed to be used if inventory is being held, they want you to upload one to dropship as well. Customer service is trash. This whole app is just a 0/5 stars
Hello,
Thank you for taking the time to share your experience, and we sincerely apologize for any inconvenience you've encountered.
We understand that the requirement for a resellers permit has caused frustration. Our commitment is to maintain compliance with both government and industry regulations, and we appreciate your valuable feedback on this matter. While we acknowledge that this may pose challenges for dropshipping, it is a step we've taken to ensure the legal and ethical usage of our platform.
We genuinely appreciate your feedback, as it helps us in our ongoing efforts to enhance our services. If there are specific aspects you believe we can improve or if you have further concerns, please feel free to share them with us. We value your input and hope to have the opportunity to address and improve your experience with our app.
Best regards,
Is been the best app i've encounter! I love it
We appreciate your fantastic review! It's truly rewarding to hear that FashionGo has been the best app you've encountered.
If you ever have questions or need assistance, feel free to reach out. We're here to ensure your experience remains exceptional.
Thank you for choosing FashionGo!
love this app
We're thrilled to hear that you love our app! Your positive feedback means a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to ensure your experience with FASHIONGO remains excellent.
Thank you for choosing FASHIONGO Dropshipping!