FedEx by Shippo

FedEx by Shippo

Pricing
Free to install. Additional charges may apply.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
1.1 (15)
Developer
Shippo

Ship your orders within the United States using FedEx.

You can choose from a range of US domestic FedEx shipping services that suit your needs, purchase shipping labels, and keep track of your shipments — all directly within your Shopify admin. No FedEx account is needed to start purchasing shipping labels.

You can choose from a range of US domestic FedEx shipping services that suit your needs, purchase shipping labels, and keep track of your shipments — all directly within your Shopify admin. No FedEx account is needed to start purchasing shipping labels. more
  • Discounts up to 63% on shipping labels
  • Fully integrated bulk purchase and print shipping labels
  • Overnight and 2-day shipping services available
  • Included insurance available for select services
  • Wide coverage of drop off locations
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Languages

English

Categories

Labels and packaging

Label creation, Bulk printing, Packing slips, Return labels, Shipping rates

Managing shipments

Order sync

Pricing

Free to install

No subscription fees. You’re billed only for shipping label purchases.

All charges are billed in USD. See all pricing options

Reviews (15)

Overall rating
1.1
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 93% of ratings are 1 stars
August 2, 2024

the app needs to have to option for signature required when using your account. customer service is terrible. i have been trying to get he[p for weeks and still not a definite answer Please call to help 712-267-0549

Titan Ball Machines
Singapore
6 months using the app
Shippo replied August 5, 2024

Hello,

Thank you for your review. We're sorry to hear you had trouble adding a signature when creating your label. We see that members of our support team have responded to your emails and spoken with you over the phone regarding this. If you need further support, please contact us at support@shippo.com. We'd be happy to help!

Thank you,
Shippo Support

September 10, 2024

AWFUL. doesnt do anything. Great work Shippo... more like Shitto

Perfect Pizza Pack
United States
About 1 month using the app
Shippo replied September 11, 2024

Hi there,

Thank you for your review. We're sorry to hear you're unsatisfied with the FedEx by Shippo app. Unfortunately, we could not locate your Shippo account by your review name. Please contact us at support@shippo.com and let us know you are following up on a Shopify app review. We'd be happy to assist with any issue you're having!

Edited June 25, 2024

I echo the feedback from every other 1 star review. Constant errors that prevent you from running carrier labels. No ability for additional insurance. Saw that Shippo responded to most of these reviews and they recommended to reach out to them directly. I did and this was Shippo's response: "To clarify, we helped develop the FedEx by Shippo app for Shopify merchants however the integration is managed directly within Shopify's platform. Because of this, unfortunately troubleshooting the errors you're receiving are a bit is outside of our scope since we can only see our web app."

Response to Shippo's reply: This is your branded app (read: FedEx by Shippo) but you're not supporting your own app? It doesn't fall on Shopify to fix and maintain software errors within your third party app. If you aren't going to support your app, why even have it when you're just infuriating merchants and degrading your brand?

Flush Packaging
United States
17 days using the app
Shippo replied June 25, 2024

Hi there,

Thank you for your feedback. We apologize for the issues you've encountered with the FedEx by Shippo app. Unfortunately, since the integration is managed within Shopify’s platform, our ability to troubleshoot directly is limited. We’re continuously working with Shopify to improve the integration and user experience. If you have other issues within our web app, please contact us at support@shippo.com and we'll be happy to assist.

Thank you for your understanding and patience.

August 21, 2024

Doesn't have the Fedex OneRate Options

Midwest Aftermarket
United States
4 months using the app
Shippo replied August 23, 2024

Hello,

Thank you for your review. While we offer FedEx OneRate options, you must select a FedEx parcel template within the package details to access these rates. If you have any questions or need further support, please contact us at support@shippo.com. We'd be happy to help!

Thank you,
Shippo Support

March 20, 2024

seems we have also come acorss the issue everyone else is having shopify is enforcing us to install shippo by fedex and our live shipping rates have now all gone and our international customers are ordering products with super cheap shipping which is causing us to then have to try capture the difference.

when we had integrated our fedex account previously outside of this shippo it worked fine but now this is being forced upon us we are going to have to look into a different partnership with another carrier

Vyral
United States
About 1 month using the app
Shippo replied April 17, 2024

Hello,

Thank you for your review. We are sorry you experienced difficulties with your live rates. We see a member of our support team responded to your message on March 24, 2024, with guidance on how to set up customer-facing shipping rates for your store. If you have any questions or need further support, please contact us at support@shippo.com. We'd be happy to assist!

Thank you,
Shippo Support

Support

Shippo can answer any questions you have about FedEx by Shippo.

Developer

Shippo

731 Market St, 2nd Floor, San Francisco, CA, 94103, US

Launched

January 24, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Products

  • Edit products

    Products or collections

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