Reviews (15)

Overall rating
3.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 13% of ratings are 1 stars
February 23, 2024

I do not understand any of the negative feedback. This App is a 6 Star experience. Customer support is off the charts.
Martin is the real hero here.

Piano Luigi
Germany
Over 2 years using the app
Donkey Digital Ltd replied February 26, 2024

Thank you so much for your kind words & your continued business, it's massively appreciated👍

March 22, 2021

A really powerful app to create product feeds (Google, Facebook, etc...) with all the details you may need. After testing other apps, Feed Donkey is the only one I found to create with great accuracy several feeds. The support is also really fast and helpful when you need some help to create specific fields.

Pataugas
France
Over 3 years using the app
Donkey Digital Ltd replied September 28, 2022

Thanks for the amazing positive feedback, hope all is well with you 👍 .. we are constantly striving to improve & understand how crucial data quality for ads is from our clients perspective

February 17, 2023

This app is absolutely fantastic and the customer support is just as good. I've had no end of support requests promptly resolved and I always trust that any issues I have can be overcome quickly. I would 100% recommend Feed Donkey to anyone looking to build custom-structured product feeds using their Shopify store data.

JasonCarlMorgan®
United Kingdom
Over 2 years using the app
Donkey Digital Ltd replied February 18, 2023

We are very thankful for your continued business and this supportive feedback, this is great to hear, truly thank you.

September 7, 2021

One of the best support team in business. Great app to create datafeeds of your products. There are many templates in Feed Donkey that will fit to almost all needs. But we had some special requirements for our project. Thanks to Martin and Amanda, we had a customized datafeed in about 30 minutes and all adjustments that need to be added after, were done in minutes, even if i asked them to add it weeks later. Feed Donkey Team you are all doing a great job! Thank you guys!

Luxmall
Latvia
Over 2 years using the app
Donkey Digital Ltd replied September 28, 2022

Thanks so much for your support and kind words - really really appreciated

and we absolutely love 'special requirements' this is where Feed Donkey comes into its own! 🐴💪

February 13, 2023

Great team to work with, excellent customer service. If you looking for feeds try Feed Donkey. It's our pleasure working with Amanda and Martin and they are always attentive!

Fashamo
United Kingdom
Almost 2 years using the app
Donkey Digital Ltd replied February 16, 2023

Many thanks, great to do business with a great brand like Fashamo!

September 27, 2022

We run an Enterprise Marketplace and have been struggling to find the perfect app that could support a multitudes of SKU spread across multiple expansion stores without a hiccup. Other apps either had limited features or charge ridiculously for some of the features. Feed Donkey was exactly what we needed and it had all the features at the best price possible. For anyone looking for an app to create Feeds to connect anywhere, Feed Donkey is the way to go. And their support just backs their awesome app. We were able to create custom feeds, especially that we had granular control on what we included in the feeds as well as the feed output. Worth every single penny, and would happily even pay more. Shout out to Martin for the awesome above and beyond support.

The Storepaperoomates Retail Market
United States
3 months using the app
Donkey Digital Ltd replied September 28, 2022

Thank you so much for these very kind words, we live for reviews like this & makes every ounce of effort worthwhile to be contributing in any way to your success 👍

September 8, 2021

The best Shopify Data Feed app out there! The level of customisation and control is exceptional, and allows us to really tailor the feed to meet the needs of different marketing platforms both effectively and efficiently. The support Martin & the team have given us has been second to none; not only helping us with the feed creation but always on hand for any changes and optimisations we need to make at a very speedy pace.

UK Lounge
United Kingdom
2 months using the app
Donkey Digital Ltd replied September 28, 2022

Many many thanks, as you know we love working with you guys. Its a complete pleasure to play any small part in your fantastic business 🌟

November 7, 2020

Martin at Feed Donkey has helped me setup my feed in less than 24 hours, we were live on Google Shopping then next day. The app UI and UX is amazing, which many other shopping feed building apps today are lacking, and that makes it super easy to learn and use. It's one of the necessary apps for making a shopping feed for any platform paired with stellar support and guidance.

Scootera | Dualtron UK
United Kingdom
About 1 month using the app
May 23, 2023

Incredible support from these guys. While we we're setting up our first feed, their support proactively (without us requesting for support), went through the feed and corrected it for our newbie errors. First time we've ever seen that with any app developer.

Also incredible nice app and backend dashboard, including many prebuild feeds for various sites - EXCELLENT!

CardsDirect
Denmark
29 days using the app
Donkey Digital Ltd replied June 18, 2023

Thank you very much for your kind words - its great to hear 👍

November 10, 2020

I have installed and used many different apps inside Shopify some good some not so good, Feed Donkey however, is a breath of fresh air. I needed some specific help with Google Local Inventory ads which can be tricky. The app installed and worked without any fuss and the support from Martin was superb, it's rare these days to get such quick timely and helpful support, to say Martin went above and beyond is a genuine understatement, thank you Martin. If you need a reliable Google Feed to support your Google PLA Shopping Ads and or Local Inventory Ads from your Shopify store, you need not look any further!!!!

National Mobile Bars
United Kingdom
14 days using the app