FeedHat – Screenshot Feedback

FeedHat – Screenshot Feedback

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)
Developer
Douple

Let customers mark page issues with a screenshot. Review every note in your admin.

FeedHat adds a feedback button to your storefront. A customer clicks it, writes what is wrong, and you receive the page, browser, and a screenshot in the FeedHat admin. Each note has a private status link you can share, and you can move notes across New, In progress, Resolved, and Won't fix. Email alerts use the address you set in the app. You choose where the button appears and who can see it.

FeedHat adds a feedback button to your storefront. A customer clicks it, writes what is wrong, and you receive the page, browser, and a screenshot in the FeedHat admin. Each note has a private status link you can share, and you can move notes across New, In progress, Resolved, and Won't fix. Email alerts use the address you set in the app. You choose where the button appears and who can see it. more
  • Customers mark a page issue and attach a screenshot.
  • Track each note as New, In progress, Resolved, or Won't fix.
  • Receive an email when a new note is submitted.
  • Show the button on selected pages or to selected customers.
  • Give customers a private link to check their note status.

Languages

English

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 50 submissions a month
  • Feedback button on the whole storefront
  • Screenshot with rectangle, arrow, pen, t
  • Status: New, In progress, Resolved, Won'
  • One notification email
  • A private status link

Pro

$9.99 / month

or $99/year and save 17%

Features

  • 1,000 submissions a month
  • Everything in Free
  • Button on selected pages
  • Button on logged-in customers
  • Button on customer tags
  • Button labels for each language
  • Email routing, auto-assign, and CAPTCHA

14-day free trial

Growth

$19.99 / month

or $199/year and save 17%

Features

  • 10,000 submissions a month
  • Everything in Pro
  • Your own logo and button name
  • Webhook to Slack, Discord, your own URL
  • SLA reminder when a note stays open

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
0
Counts per rating level
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  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
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Support

App support provided by Douple.

Developer

Douple

Saigon Paragon Building, Ho Chi Minh, 700000, VN

Launched

September 30, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Online Store, Shopify admin

  • Edit Online Store

    Theme, Online Store page content on a path controlled by the app

  • Edit Shopify admin

    Files

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