Feedloop: Post Purchase Survey
- Pricing
-
Free plan available
- Rating
- 0.0 (0 Reviews)
- Developer
- Sali Apps
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Post-purchase NPS, CSAT and attribution surveys. Feedloop acts on each answer to win back buyers.
Feedloop runs post-purchase surveys and acts on every answer. Ask surveys on your thank-you and order status pages, or as an on-site pop-up. Measure NPS and CSAT, and learn how customers heard about you. When someone leaves a low score, Feedloop creates a one-time recovery discount code and alerts your team. When someone leaves a high score, it invites them to review you or follow you on social. See every response, your response rate and trends in one dashboard.
- Automatically win back unhappy customers with a recovery discount code
- Turn happy customers into public reviews and social media followers
- Run NPS, CSAT and attribution surveys after checkout or on your storefront
- See response rate, NPS and CSAT trends, and answers by every question
- Get started fast with 70+ templates and a one-paste question importer
Languages
English
Works with
- Customer accounts
- Shopify Flow
- Slack
Categories
Form customization
Submission management
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 150 responses / month
- Post-purchase surveys
- NPS & CSAT scoring included
- All analytics, incl. response rate
- 3 essential question templates
- CSV export & competitor importer
Growth
$19 / month
or $190/year and save 17%
Features
- 1,000 responses / month
- Everything in Free, plus:
- 74 question templates across 20 types
- On-site pop-up survey (storefront)
- Detractor recovery discount codes
- Slack detractor alerts
- Shopify Flow triggers
Pro
$49 / month
or $490/year and save 17%
Features
- 5,000 responses / month
- Everything in Growth, plus:
- Promoter-to-review funnel
- Data export API
- Priority support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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Support
App support provided by Sali Apps.
Resources
Launched
September 11, 2026 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Discounts, Online Store
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Edit discounts
Discount codes and promotions
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View Online Store
Theme
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