Feefo Ratings & Reviews

Feefo Ratings & Reviews

by Feefo Holdings Limited

Real People. Real Reviews. Real Insight.

3.6 of 5 stars(8 reviews)


Connect with your customers at any stage of the journey with content tailored specifically to them.


Build trust and engagement to improve SEO, increase traffic and boost sales.


Real reviews, mean real insight. Perfect the customer experience and make informed decisions.

About Feefo Ratings & Reviews

Feefo is a journey. Reviews are just the beginning...

Feefo is an independent reviews and insights platform that gives businesses the tools to build better customer relationships, improve customer experience, enhance their brand reputation and drive more sales, all powered by genuine customer reviews.

Through our continued commitment to innovation, we also provide an ever-expanding range of accessible AI-powered insight and analytics tools to help brands get to the heart of what really matters to their customers and drive CX improvements across the entire customer journey.

How Feefo helps businesses grow: • Invite-only feedback ensures you and your customers can trust every word • Easily display product and service reviews to give your customers the added confidence they need to buy • Simple feedback request forms help increase response rates, meaning more insight for you and your business • Build trust and engagement to improve organic search performance, increase traffic and boost sales • Perfect the customer experience, build faith in your brand and make more informed business decisions

What’s included with your free Feefo plugin? • 50 feedback requests per month • A range of online review widgets to choose from • Comprehensive reporting • Your own dedicated Feefo reviews page • Email support

If you love how Feefo has helped your business and want to unlock all of Feefo’s features, you can speak to one of our consultants who will help you create a bespoke plan for your business. What do you get if you upgrade to a Feefo premium plan? • Customisable feedback requests • Collect and respond to service and product reviews • Wide range of customisable widgets and choice of online and social integrations • In-depth reporting and analytics suite • Photo and video reviews • Set-up and ongoing multichannel support

We have even more additional features available to help you turn insight into action including our Campaign Manager Tool, Net Promoter Score, Performance Profiling, Smart Themes and many more.

Feefo is the most trusted reviews and insights platform. Download today and see the benefits for yourself.

Media gallery



External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.


Overall rating
3.6 of 5 stars
Based on 8 reviews

  • 5 of 5 stars
    63% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    13% of ratings are 2 stars
  • 1 of 5 stars
    25% of ratings are 1 stars

Most recent reviews

Vape Juice

For an app that 'easily integrates' it easily unintegrates too.

Paid for this for months without getting any of the organic stars.

Highlighted how these have disappeared 6 months ago. While I got attentive service, nothing of any substance changed.

Today I ask again and a different person understands the issue. When I have asked them to tweak the script itself on our site to make it work, the least they can do for the hundreds and hundreds of pounds we have paid for the app; they aren't willing to do.

Feedback Rebates from Virthium however are only too happy to jump on and help out, as are many shopify app developers. We don't have a development team - we aren't a large company. But from what I can advise is Feefo is not worth it for an SME. Plenty of other options available

Just Ask Parker

It says: "What You Get: A lot! Install our Shopify plugin and you get these features absolutely free".... AND it says "for no monthly fee"
I just added it and it says I have 31 days left on the trial. LIES and fraudulent.
AND when you click to extend it wont even tell you a price.
For all I know it's only $10 (but doubt it... that's why they hide it)....
Don't say it's ABSOLUTELY FREE.


This is a superb app, it's easy to install, incorporates itself into your website making it effortless to use. Feefo send out emails to capture feedback and then advertises it on our website. What more could you want. Can't fault it!