Feefo Product Reviews

Feefo Product Reviews

Pricing
Free plan available
Highlights
Works with the latest themes
Rating
3.2 (18)

Everything you need to increase sales, trust, and customer engagement with verified product reviews

Feefo is more than just a product reviews app — it's a platform to gather valuable customer feedback and use those verified reviews as social proof to bring in and satisfy even more customers. Start collecting product reviews in minutes: Feefo will engage your customers for you, fully automating the review collection process. Once you have feedback, easily respond then showcase your verified ratings across your store, Google Shopping (and more!), so shoppers see reviews where they matter most.

Feefo is more than just a product reviews app — it's a platform to gather valuable customer ... more
  • Quickly and easily start collecting product reviews in only a couple of clicks
  • Make reviews easy to discover with 10+ on-brand ways to display for your store
  • Connect with Google Seller & Google Shopping to collect or showcase top ratings
  • Take action from trusted feedback knowing that reviews are from verified buyers
  • Get feedback about your store with brand reviews — build trust and gain insights
Highlights
Works with the latest themes

Languages

English

Pricing

External charges may be billed by Feefo Holdings Limited separately from your Shopify invoice. Learn more

Shopify Free Plan

Free

Essential 200

$119 / month

  • Product & Service Reviews
  • Review Response
  • Client Review Page
  • Display Tools
  • Social Sharing
  • Customer Support
  • API & Webhooks

Enhanced 200

$299 / month

  • Everything in Essentials
  • Feedback Request Manager
  • Insight Labels & Predictive Response
  • NPS
  • Surveys
  • Dedicated Customer Success Manager

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (18)

Overall rating
3.2
Counts per rating level
  • 61% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 28% of ratings are 1 stars
May 13, 2024

I'm an existing FeeFo customer with a Premium Plan and this App won't install.
If I could give it zero stars I would.
Abysmal.
I've contact support and they've sent me a word document with complex instructions for creating my own integration app!!!!!!
Abysmal.

Zindiak
United Kingdom
23 minutes using the app
December 14, 2017

I'm surprised there are not more positive reviews on this app

We are beyond happy with feefo and are looking to sign up to the paid service so that we can make use of all the features

We feel the having the feefo tab on our website offers potential customers peace of mind, as they would have seen the feefo logo while shopping with well known retailers

The customer service team are very friendly, ...

Pfaa2u
United Kingdom
About 1 year using the app
November 22, 2022

Have had no issues with the app, so was surprised to see some negative reviews. Would have no hesitation in recommending it.

Linwood
United Kingdom
9 months using the app
Feefo Holdings Limited replied November 24, 2022

Thanks so much for your great review. We're so pleased that you have had a great experience with our app 😊

November 24, 2020

This app is fraud unfortunatly I deleted other apps and kept this one for reviews , They say in FREE version you get : 150 free feedback request emails in the first month (50 emails a month thereafter)
This is a lie, after one month none of the features are working, and you must upgrade to use the app, which is not mentioned in free version description.
Support service is very slow, conversations ...

Alep Jewellery
United Kingdom
Over 2 years using the app
February 2, 2023

So far, so exciting! AND what was wonderful, and hence am flagging here for the notice of my fellow entrepreneurs is that when we had some niggles installing the feefo widget their team stepped in and helped me with shopify integration and on site optimisation. Looks so great on site and also a really smooth and easy process for your consumers. Excited to see where we can take this next! HUGE ...

SwellFitness
United Kingdom
4 months using the app
Feefo Holdings Limited replied February 21, 2023

Thank you so much for taking the time to leave this review, our team was very welcome to support you. If you need anything else, don't hesitate to reach out - we're always ...

Support

App support provided by Feefo Holdings Limited.

Or visit their support portal

Developer

Feefo Holdings Limited

Feefo Holdings Ltd, Heath Farm, Heath Road East, Petersfield, BFP, GU31 4HT, GB

Launched

March 2, 2016

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