Feefo Product Reviews

Pricing: Free plan available
Rating: 2.3 (10)
Developer: Feefo Holdings Limited

Everything you need to increase sales, trust, and customer engagement with verified product reviews

Feefo is more than just a product reviews app — it's a platform to gather valuable customer feedback and use those verified reviews as social proof to bring in and satisfy even more customers. Start collecting product reviews in minutes: Feefo will engage your customers for you, fully automating the review collection process. Once you have feedback, easily respond then showcase your verified ratings across your store, Google Shopping (and more!), so shoppers see reviews where they matter most.

Quickly and easily start collecting product reviews in only a couple of clicks
Make reviews easy to discover with 10+ on-brand ways to display for your store
Connect with Google Seller & Google Shopping to collect or showcase top ratings
Take action from trusted feedback knowing that reviews are from verified buyers
Get feedback about your store with brand reviews — build trust and gain insights

Languages

English

Pricing

External charges may be billed by Feefo Holdings Limited separately from your Shopify invoice. Learn more

Shopify Free Plan

Free

Essential 200

$199 / month

Features

Product & Service Reviews
Review Response
Client Review Page
Display Tools
Social Sharing
Customer Support
API & Webhooks

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (10)

Overall rating

2.3

Counts per rating level

60% of ratings are 5 stars
6
0% of ratings are 4 stars
0% of ratings are 3 stars
10% of ratings are 2 stars
1
30% of ratings are 1 stars
3

All reviews

March 5, 2026

BEWARE: we have two stores on Feefo and they will hold your reviews hostage. We went to move providers, and they refuse to allow us to export reviews (over 200k reviews), they slip it in the contract that they own your reviews. So unless you want them to own your data and you to be stuck with them for life, choose a different provider. No one else in the industry does these, these guys are bad players, stay away.

Crafting.com

United States

3 minutes using the app

November 24, 2020

This app is fraud unfortunatly I deleted other apps and kept this one for reviews , They say in FREE version you get : 150 free feedback request emails in the first month (50 emails a month thereafter)
This is a lie, after one month none of the features are working, and you must upgrade to use the app, which is not mentioned in free version description.
Support service is very slow, conversations took over an hours back and forth.
I had to uninstall

Alep Jewellery

United Kingdom

Over 2 years using the app

December 14, 2017

I'm surprised there are not more positive reviews on this app

We are beyond happy with feefo and are looking to sign up to the paid service so that we can make use of all the features

We feel the having the feefo tab on our website offers potential customers peace of mind, as they would have seen the feefo logo while shopping with well known retailers

The customer service team are very friendly, helpful and knowledgeable

Pfaa2u

United Kingdom

About 1 year using the app