Feefo Product Reviews

Feefo Product Reviews

Free plan available
Rating (3.9)
Reviews

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

March 2, 2016

Languages

English

Everything you need to increase sales, trust, and customer engagement with verified product reviews

Feefo is more than just a product reviews app — it's a platform to gather valuable customer feedback and use those verified reviews as social proof to bring in and satisfy even more customers. Start collecting product reviews in minutes: Feefo will engage your customers for you, fully automating the review collection process. Once you have feedback, easily respond then showcase your verified ratings across your store, Google Shopping (and more!), so shoppers see reviews where they matter most.

Feefo is more than just a product reviews app — it's a platform to gather valuable customer feedback and use those verified reviews as social proof to bring in and satisfy even more customers. Start collecting product reviews in minutes: Feefo will engage your customers for you, fully automating the review collection process. Once you have feedback, easily respond then showcase your verified ratings across your store, Google Shopping (and more!), so shoppers see reviews where they matter most. more
  • Quickly and easily start collecting product reviews in only a couple of clicks
  • Make reviews easy to discover with 10+ on-brand ways to display for your store
  • Connect with Google Seller & Google Shopping to collect or showcase top ratings
  • Take action from trusted feedback knowing that reviews are from verified buyers
  • Get feedback about your store with brand reviews — build trust and gain insights

Pricing

External charges may be billed by Feefo Holdings Limited separately from your Shopify invoice. Learn more

Feefo Free

Free

  • 25 Monthly Review Requests
  • Service & Product Reviews
  • Review Display
  • Content Insight
  • Review Replies
  • Support

Feefo Core

$44/month

  • 250 Monthly Review Requests
  • Service & Product Reviews
  • Review Display
  • Content Insight
  • Review Replies
  • Support
  • Google Integrations

Feefo Free

Free

  • 25 Monthly Review Requests
  • Service & Product Reviews
  • Review Display
  • Content Insight
  • Review Replies
  • Support

Feefo Core

$44/month

  • 250 Monthly Review Requests
  • Service & Product Reviews
  • Review Display
  • Content Insight
  • Review Replies
  • Support
  • Google Integrations

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

17 reviews

Overall rating
3.9
Counts per rating level
  • 65% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 12% of ratings are 2 stars
  • 24% of ratings are 1 stars
November 29, 2023

Firstly, great customer service - the integration team at Feefo helped me install on 3 different website (2 different themes).

I ended up having to install using manual code, which was disappointing, I think their 2.0 blocks need the option to edit {{ product.id }} tag from within the shopify theme editor, without this feature it seems to potentially pull an incorrect data-parent-product-sku and you are stuck having to insert the code manually - which is a shame.

However, due to the quality of the app once installed and the customer service I cannot knock any stars off for this, and I am now all up and running and thats all that matters.

Thanks

K2 Yak Chews
United Kingdom
9 days using the app
June 28, 2023

Great reviews platform that lets you gather authentic reviews from customers. Was very easy to integrate and all my questions were quickly answered by Feefo's support team and Alex (the Product Manager). The integration generates Google Rich Results which automatically displays stars under products in Google search which is crucial. Very happy overall!

Affinity Crystals
United Kingdom
2 months using the app
Feefo Holdings Limited replied June 29, 2023

Thank you so much for taking the time to leave us this lovely review! We're so pleased to hear that you had no trouble integrating the app and that our support team and product manager were quick and helpful. If you need any other help in the future, please get back in touch with our Feefo support team who will be at the ready to help.

August 9, 2023

Don’t download it, didn’t even use it, I delete it after less than a day because of better options on the market and its charging me 60 usd

TECH STICKER
Australia
2 days using the app
Feefo Holdings Limited replied August 11, 2023

Thank you for sharing your experience with us, and taking the time to leave a review. We're sorry to hear that our Shopify App didn't meet your expectations. We appreciate that there are various options available on the market that might suit your needs better.

To ensure that our customers are happy with the Feefo app and integration before they commit to a full plan, we offer a free trial plan which offers all of the benefits of the full subscription but with a restricted volume of feedback requests. However, we do not offer a $60 plan, we only offer a free or $44 per month plan. If you could send us proof of the $60 cost, we will investigate this further as this is not correct. Please email support@feefo.com.

Thanks again for considering our app.

July 13, 2023

Feefo app: Efficient feedback platform, user-friendly interface, reliable reviews, and excellent customer support. A must-have for businesses seeking genuine customer feedback. 5/5!

Blast Away
United States
About 2 months using the app
May 8, 2018

This is a superb app, it's easy to install, incorporates itself into your website making it effortless to use. Feefo send out emails to capture feedback and then advertises it on our website. What more could you want. Can't fault it!

Mitchellsbuildingcentre
United Kingdom
Over 4 years using the app

About this app

Launched

March 2, 2016

Languages

English

Built by Feefo Holdings Limited

About Feefo Holdings Limited

3.9 average rating

8 years building apps for the Shopify App Store

Feefo Holdings Ltd, Heath Farm, Heath Road East, Petersfield, BFP, GU31 4HT, GB

Support

Send a message

ecomsupport@Feefo.com

More apps like this

5.0 out of 5 stars 24055 total reviews Free plan available
Product reviews with photos & videos for social proof & SEO
Built for Shopify
4.9 out of 5 stars 16963 total reviews 14-day free trial
Product reviews with photos and videos, referrals, and upsells
Built for Shopify
5.0 out of 5 stars 7172 total reviews 7-day free trial
Collect reviews, generate upsells, record visits and much more